The app is a convenient place to check all your information at once. You can find a home, apply to the listing, sign the lease, pay rent once moved in, report your payments to credit bureaus, and communicate with your landlord easily!
Let's get you through the general options of the app!
Onboarding
Once you download the app, you will be asked to answer the question "Do you have a landlord?". If you don't, you may sign up or use the app in guest mode (use the skip option).
There, you will be able to search for a place to rent by checking the available listings on the map with the needed filters applied.
Once you find the desired home, you can apply for it. To complete this action, you will need to create an account. The available options are signing in via email or with Google.
If you do have a landlord, choose "Yes" on the first screen and then you will see a couple of screens to introduce the app and will be able to sign in or sign up.
Home screen
If you have any pending requests, you will see them in the Requests section. There might be requests to connect with your landlord, invitations to apply, complete screenings, sign a lease, get insurance, set up utilities, etc. and can use it as a quick way to get to the needed screen and action.
This might be helpful:
How do I connect with my landlord?
After you have successfully connected with the landlord and have an active shared lease, you can investigate the Home screen in full. Here you'll find the following sections:
Rent balance - check your outstanding rent payments and tap on it to see the complete list of invoices. Also, you can set up and then manage your rent reporting from here.
Overdue - here you'll see the list of all overdue invoices and will be able to proceed with the payment.
Upcoming invoices - the list of active recurrings will be displayed here. Tap on the needed one to see its details and pay in advance (if allowed). From here, you will also be able to set up AutoPay.
Check the helpful links:
Maintenance requests - add or check the list of maintenance requests and see the progress
See more here:Recently viewed listings - if you are looking for a property, here you'll see the latest viewed listings.
Rent screen
The Rent screen is divided into 2 tabs - Pay online and My leases.
Pay online has an Outstanding section with the amount you owe. Tap on it to view the complete list of invoices.
Also, you will see the cards divided by addresses/payers and with the "Pay now" button will be able to proceed to the Checkout screen with all the related transactions.
See instructions here:
My leases tab contains a list of all your shared leases. Tap on the needed one to check its details - you will see the main information on your lease there.
Check the link below:
Applications screen
Here you'll see the list of already submitted applications or the ones that you've started - they will have the "draft" status. Tap on the one you need to check or proceed with completion.
Messages screen
You can check two tabs here - Chats and Maintenance requests. The Chats tab will have the list of conversations with the landlords in the system.
See the instructions on how to send a message here:
The Maintenance requests tab contains the list of chats related to specific maintenance requests where you can communicate with the landlord and Service Pro (if assigned)
Check more here:
More screen
This is the place where you can check and update your Settings and app version, and access the following sections: Utility Providers, Property Board, Maintenance requests, and Find a place to rent.
Also, you can contact our Support Team from this screen.
Settings. Here you can add/update your profile pic, verify your email address, update your profile, change email/password, add/update payment methods, manage notifications, change theme (dark, light) and language (English/Spanish), and check your account ID.
See here more:
Utility Providers. This tab allows you to see all the utilities that are required to set up within a lease. If you have two or more leases, you can easily swipe the screen left-to-right to check specific lease-related utilities.
Check details here:
Property Board. Here you can check the posts published by your landlord/property manager, leave comments (if allowed) and see responses of other tenants.
Check the Property Board part of this article to learn more:
Maintenance Requests. Check the full list of requests and open them to see its details. You can easily add new requests from here as well.
See here more:Find a Place to Rent. Tap on this section to open a map with the available listings in your area. Check your favorites, ask questions, start the application process from here.
