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How do I pay multiple invoices?

If you would like to pay more than one invoice at the same time using Online Payments, follow the steps below:

Browser Instructions

Go to the Rent page on the left side menu from your Dashboard. Here you will see your list of invoices and you will be able to check the invoices you would like to pay. Click the "Pay online" button on the right side of the page:

If partial payment settings are enabled (contact your landlord on this matter), you can provide the custom amount you would like to pay for each invoice on the checkout page. Click on the trash icon to remove the invoices from the checkout. Once the amounts are correct, click the “Checkout” button.

Note! You might not be able to remove some invoices from the checkout as your Landlord requires you to pay the oldest invoices first. You may remove the newest invoices one by one, and pay the oldest invoices.

Selected invoices can be paid with a credit/debit card or a bank transfer.

At Checkout, you’ll also have the option to enroll in Ongoing Rent Reporting and start boosting your credit score.

1. Card payment (payment with credit or debit card):

Enter your card details, including card number, expiration date, CVC, address, first name, and last name. Click "Submit Payment."

Note! A transaction fee is applied per transaction. Debit card and credit card payments have a 3.5% + $0.30 fee. Cards identified by the system as prepaid or unknown are subject to the same fees as credit cards.


2. Bank transfer (ACH transfers):

If you would like to save your bank account information or pay with an already added bank account, use the “Bank account” option. There you will be able to select the funding source from the drop-down list of Payment options. If the bank account was not added, please click on the Add bank account, agree to Stripe's Terms and Privacy Policy, and follow the instructions on the screen to link your bank account.

Once the bank account is specified, click on “Submit payment” to initiate the transaction.

Note! A bank or credit union transaction usually takes 5-7 business days to complete via ACH used by banks to transfer funds. Transfers take longer to complete if they are over a weekend or a holiday.

Mobile App Instructions

Log in to your account and open the Rent screen. Here you will see the cards with the invoices grouped per address/receiver to proceed with a single checkout. Tap "Pay Now" to move to the list of related invoices.

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By default, all the invoices are selected. Tap on the needed invoice to deselect it and remove it from the checkout. Use the "Pay Now" button once you have selected all the needed invoices.

Note! If the checkmark is greyed out, you won't be able to remove that invoice from the checkout, as your Landlord requires you to pay the oldest invoices first. You may uncheck the newest invoices one by one and pay the oldest invoices.

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On the Checkout screen, you can review your payment information, edit the amounts by using the pen icon next to each payment record (if partial payments are allowed by your Landlord).

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Then, select the payment method from the drop-down list. You can proceed with Apple/Google Pay, credit/debit card or bank account. Select the already added card/bank account or add a new one.

Note! A transaction fee is applied per transaction. Debit card, credit card, Google/Apple Pay payments have a 3.5% + $0.30 fee. Cards identified by the system as prepaid or unknown are subject to the same fees as credit cards. The bank transfer fee depends on the Landlord account setup and is shown at checkout.

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You will see the total charge amount, including fees, at the bottom of the page. Tap "Pay Now" to submit a payment.

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