How do I track a maintenance request?

In order to track a maintenance request that has been submitted, open the Requests page from the left-side menu. You will see the list of all the maintenance requests. Then, click on the required request:

Here you can view the maintenance request information, track its status and communicate with the Landlord/Property Manager as well as the assigned ServicePro (if there is one assigned) within the request itself:

From the three-dots menu on the right you have the option to delete or print the maintenance requests:

You can track a maintenance request that has been submitted right from the Home screen. Scroll down to the Maintenance requests section, and you will see all current requests. Swipe left/right to switch between the requests and tap on the card to open the details.

You can also go to More -> Maintenance Requests screen to see the list of all maintenance requests that have ever been created and shared with you. Tap on the needed card to check the available details.

Here you can view the maintenance request information, track its status and communicate with the Landlord/Property Manager as well as the assigned Service Pro (if there is one assigned) within the request itself:

From the list of requests, you can cancel or delete a specific request. For that, swipe the card to the left, tap the appeared option and confirm the action.