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How do I connect with my landlord?

Tenants connecting with their Landlord in the platform.

To communicate and transact with your landlord or property manager, you must be connected in the system.

How to Get Connected

Receive an Invitation from Your Landlord

Your landlord or property manager sends a connection request to your email. Open the email and click the button/link to access the system portal.

The system will automatically connect you with your landlord after you finish the signup.

Accepting a Connection Request

In case you already have the account created, and your landlord sends a connection request:

Browser View

You can find it in your news feed and click to accept:

Mobile App View

You can find it in the Requests section of the Home screen. Tap on the respective request and use the "Accept Request" button.

Or, locate the email notification, click the link, sign in, and accept the request.

You can decline the request if you do not want to be connected with your landlord. Note! If you decline the request, you will be unable to communicate or transact within the system.

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