Abstraction image
April 06, 2022

New Maintenance Settings

The page is now divided into 2 tabs: Request Settings and Automation Settings. To the Automation Settings tab we have added new Auto assigning to requests settings and Review of requests settings. Each tab is divided into sections which are updated and saved separately. 

Learn more
New Maintenance Settings
April 06, 2022

Maintenance requests auto-assigning

Landlord/PM are able to select the default assignee for the maintenance requests for all properties. “Auto assigning to maintenance requests” option is added to the Maintenance Request settings. Additionally LL/PM can set a specific Assignee for each property's requests in Property -> Utility tab.

Learn more
Maintenance requests auto-assigning
January 19, 2022

Bidding feature

Great news! We have added a functionality which helps Landlord to find Service Pros within the system. Simply, click the “Find a Service Pro” button after you’ve added a maintenance request and Service Pros in your area will apply for it.

Learn more
Bidding feature
December 24, 2021

New status of maintenance requests - In review

The new status changes the flow of resolving the request for Service Pros from Bidding system. Now if Landlord assigns request to SP, the SP will not be able to change this request to Resolved status. First, the request needs to go into In review status so that LL could review it and then Resolve.

Learn more
New status of maintenance requests - In review