How do I file a claim?

To file a claim, please contact Assurant Claims Department at 1-800-358-0600, 24 hours a day, 7 days a week. Please be prepared to give a detailed explanation of the events for which you are filing an insurance claim. Here are some of the things you will need when filing your claim:

Policy number

Police or Fire Department report number

Landlord or Property Manager’s phone number


Customer Service Hours

If you are an existing policyholder, you may visit 24 hours a day, 7 days a week, 365 days a year.

You may also call 1-800-432-8612. Customer Service is available Monday through Friday from 8 a.m. to 8 p.m. ET.

If you are not an existing policyholder, please call 1.866.720.3213, Monday through Friday from 8 a.m. to 10 p.m. and Saturday from 10 a.m. to 5 p.m. ET.


Last updated:
Mar. 28, 2022