Can I require a screening report from tenants when they apply online?

Yes, you can easily require potential tenants to get a screening report when they submit their rental application online. You can make it a requirement while listing a unit to the marketing websites, or when editing an already existing listing.

The following links may be helpful:
How to list a unit to Marketing websites?
How do I edit a listing?

On the third step "Application settings" of the listing, click on the Include button if you want your tenants to purchase a Basic Full Check Plus along with applying. The applicant will need to fill in the form, pay for the screening report, and pass the identity verification.

The software provides three main screening packages: Basic Full Check Report ($39), Basic Background Check Report ($30), and Credit Check Report ($30).

While listing a unit, you can request a Basic Full Check Plus Report from your applicants only. If you would like to request an additional report, simply request it after the applicant submits their rental application online or after you’ve added a rental application for the applicant manually. 

You can also include County Search and Income insights reports to the basic packages. 

For more information on this, please check this link:
What do the Background Check, Credit Check and Full Check reports look like?

You can track the status of ordered screening reports on the "Applications" page. “Pending” status indicates the applicant has not yet accepted the request. The payer for the service will only be charged for the successfully completed reports.

Please note! The screening report is available only for US properties and applicants.

Last updated:
Apr. 05, 2024