Can I require a screening report from tenants when they apply online?
Yes, you can easily require that potential tenants get a screening report when they submit their rental application online. You can make this a requirement when making a new rental listing or editing an active listing.
The following links may be helpful:
How to list a unit to Marketing websites?
How do I edit a listing?
TenantCloud provides three main packages powered by TransUnion and Asurint: Background Check ($30), Full Check ($40), and Credit Check ($30). Both a Background and Full Check can be ordered with the standard Essential coverage package or with a more detailed Premium coverage package for an additional $5. For additional income details, you can add Income Insights to the Full Check report for an additional $6.
For more information on this, please check this link:
What do the Background Check, Credit Check and Full Check reports look like?
When listing a unit with the wizard form on the "Tenant screening" step you will be offered to choose what type of screening your applicants will be requested to pass.
If you are re-activating a unit directly from the listing details page, enable the “Require tenant screening” toggle and select the screening package to be requested. You can change the required screening package at any time, but the change will apply only to new applications.
If you would like to request an additional report, simply request it after the applicant submits their rental application online or after you’ve added a rental application for the applicant manually.
In case you are on Starter subscription plan, an Essential Full Check Plus screening will be the default one requested from your applicants when they apply online. The applicant will need to fill in the form, pay for the screening report, and pass the identity verification.
A screening report will be generated as soon as an application is completed successfully. The report will be available for 30 days for the landlord and applicant.
The payer for the service will only be charged for the successfully completed reports.
You can track the status of ordered screening reports on the Screenings page or the "Applications" page. Hover over the screening status tooltip to view more details about the current status of a screening.
Please note! The screening report is available only for US properties and applicants.
Last updated:
Jan. 29, 2025