Can I still request a screening if a tenant does not apply online?

Yes, you can still request a screening if a tenant does not apply online.

Please note! The screening is available for US residents only.

To quickly screen a potential tenant, go to the “Applications” or “Screenings” page and click on the “Screen tenant” button. This action will automatically create a new empty application for this prospective tenant once the request is sent.

You can request the screening directly from the application that you manually created.
To do so, go to the “Applications” page, open the needed application, and select the “Request screening report” option from the Actions menu:

On the next step you can select one of the following screening packages powered by TransUnion and Asurint: Background Check ($30), Full Check ($40), and Credit Check ($30). Both a Background and Full Check report can be ordered with the standard Essential coverage package or with a more detailed Premium coverage package for an additional $5. For additional income details, you can add Income Insights to the Full Check report for $6.

The following guide will be helpful: What do the Background Check, Credit Check and Full Check reports look like?

If you find that you need more background or income information that you did not previously screen for, you can request additional screenings alongside your original screening request. Click on the Actions dots menu and select “Request screening report” from the drop-down. You will be prompted to choose from the screenings that were not selected previously. This can be done either from the Applications page or directly from the application itself.

Please note! Additional screenings can not be purchased if Essential Full Check is the primary screening request.

You can select who’ll pay for the report - yourself or the applicant.

Provide the required information and click on the Send request button.

The applicant will receive an email and will need to create an account (if they don't already have one) or log into their existing account. They can then complete the form and verify their identity. 

You can track the status of ordered screening reports on the Screenings page or the "Applications" page. Hover over the screening to view a tooltip that provides more information about the current status.

A screening report will be generated as soon as the applicant fills in their part of the report successfully. The report will be available for 30 days for the landlord and applicant.

Last updated:
Jan. 29, 2025