Can I request a screening from an applicant after they submitted an application?

Yes, you can request a screening report from an applicant. If you want the applicant to purchase a screening report before moving them in, please open the Leasing page, select the Applications subpage, and open the required application. Then, switch to the Screenings tab and click on the Screen tenant button.

You can also screen an applicant from the Applications and Screenings subpages.

You are welcome to select one of the following screening packages powered by TransUnion and Asurint: Background Check ($30), Full Check ($40), and Credit Check ($30). Both a Background and Full Check report can be ordered with the standard Essential coverage package or with a more detailed Premium coverage package for an additional $5. For additional income details, you can add Income Insights to the Full Check report for $6.

For more information please check this link: 
What do the Background Check, Credit Check and Full Check reports look like?

Please note! 
With the Income Insights report, you’ll be informed when the income information provided by rental applicants doesn’t match the income information reported with their screening.

Once the package is selected, please click on the Next button to proceed.

Select who will pay for the report:

Provide the required information and click on the Send request button.



The applicant will need to verify their identity. You can track the status of ordered screening reports on the Screenings page or the "Applications" page. Hover over the screening status to view more details in a tooltip that provides more context and information about the current status of a screening.

The screening report will be shown under the screening tab for that applicant. It is available for 30 days for the landlord and applicant.

To learn how it looks from the tenant's account, please click the link below:
How do I run a Full Check report?

Last updated:
Jan. 24, 2024