Partnership with Tenant Turner

Help Center For Landlord Leasing Listings

We recently teamed up with lead scheduling software Tenant Turner to save you even more time. Tenant Turner provides instant responses to tenant-lead emails and phone calls 24 hours a day, seven days a week. They automate the pre-qualification process, schedule tours, follow up with potential tenants, and provide powerful reports, making your rental advertising experience smoother and more efficient.

Tenant Turner can help you reduce lead calls by 70% with the self-service phone system or 100% with the optional call center. Tenant Turner's added functionality is especially helpful for property managers and DIY landlords, with the added support of lockboxes for in-person viewings. In addition, landlords and Property Managers can send one-time lockbox codes to potential leads and vendors for access to the property.

How does it work?

When listing a property on the “Syndication options“ step, you can select a Tenant Turner option for $30. This option is available for those who do not have a contract with Tenant Turner. Additionally, you can enable lead management services if you have a Tenant Turner account. 

This syndication + lead scheduling and rental automation is FREE for those landlords who have a Tenant Turner subscription.

Please note!
The integration is activated automatically once a listing is syndicated to Tenant Turner.

Once activated, the landlord can view unique email and phone number provided by Tenant Turner on the Integrations tab in their Account Settings.

For landlords who have the lead management option included, these unique email and phone number will serve as the contact info for the listings syndicated to Tenant Turner. This will allow for all lead-related emails and phone calls to be directed to Tenant Turner, who will be managing them.

For all landlords who use Tenant Turner for listing syndication only, the email and phone number of a listing contact will remain unchanged.

Please note!
Only one lease automation integration option, either Tenant Turner or Show Mojo, can be used at a time. Once the Show Mojo integration is enabled, Tenant Turner syndication will be automatically deactivated on all landlords’ current active listings.

On Tenant Turner, you can customize pre-qualification questions for potential applicants and make “Knock Out” questions that automatically disqualify the person. If the lead passes the qualification, then they will receive a text message with a link to schedule the showing appointment.

Choose between Self-Access Viewings and/or In-Person Showings. List your rental property via the system, and all the listing information will be syndicated to Tenant Turner and numerous third-party listing sites.

Please note!
You can also have both options turned on and let the lead select the option they are most comfortable with.

Self-Access Viewings have lockboxes on the doors, and Tenant Turner works with various lockbox companies and lockbox types, so whether you have a manual or electronic box, you can still utilize this service. If you don’t have a lockbox and need to purchase one, Tenant Turner can help. Once a lockbox is assigned to a property, Tenant Turner will run a series of third-party audit checks on the lead data provided, such as name, email, and IP address, to fight against scammers.

Please note!
Tenant Turner will text and email leads asking them to confirm the appointment to reduce no shows.

Once the lead is pre-qualified and arrives at the property, they are to text the box's serial number to the Tenant Turner phone number, and they will get a unique code to open the lockbox. This code is only active for 90 minutes after they receive it.

After the showing, Tenant Turner will text and email a link to fill out the TenantCloud rental application and obtain feedback from the tour. This feedback will be put into an "Owner’s Report" available for your viewing. Users can also access these other reports:

  • Rental Activity Report
  • Days on Market Report
  • Lead Activity Report
  • Lead Source Report
  • Viewing Activity Report
  • Viewing Availability Report
  • Notifications Report
  • Lockbox Access Report
  • Lockbox Inventory Report

There are several custom options and add-ons available beyond what has been discussed in this article. If you have any questions, please feel free to contact Tenant Turner sales at 1-888-976-4638 or the Support team via chat 24/7 on the Tenant Turner website or in your account.

 

 

Last updated:
Apr. 15, 2025

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