Can I select who is responsible for transaction fees?

By default, a tenant is responsible for transaction fees. However, if you’d like, you may pay the fee instead of your tenant. To select who is responsible for transaction fees please go to Dashboard, click on “Settings”, and choose the Settings tab in the Online Payments section.

Please note! You need to set up Online Payments first to be able to customize the settings.

The links below may be useful:
How do I set up an individual Online payments account? 
How do I set up a business Online payments account?

Here you may choose either Payer or Receiver to be responsible for 3.5%+30¢ per successful card charge or for ACH Direct Debit $2.95 charge (fee depends on your subscription plan). You can customize the responsible person for the card and ACH payments fee separately.


Last updated:
Feb. 27, 2023