Issues verifying my bank

You can add a bank account using the Manual verification method. You will need to be attentive when adding your Routing and Account numbers, as well as an Account name and Holder name. You won’t be able to add an account and transact if the information is not accurate and valid. 

You will be automatically sent two small deposits for this purpose. These deposits take 1-2 business days to appear on your online bank statement. The statement has a description that includes AMTS followed by the two micro-deposit amounts. Once you receive the two deposits, go back to the bank account in your Online Payments settings and click the ‘'verify’' link. When providing the amounts of the deposits, be aware that the limit is 3 failed verification attempts. If this limit is exceeded, the bank account can no longer be verified. If a bank account is not verified in 10 days it will be removed.

If you are a sole proprietor, partnership, or single-member LLC, your bank account needs to be registered under your business DBA or representative name of your account.

If you are an LLC or corporation, the bank account must be in the company’s legal business name or DBA.

Most commonly, this requirement can be satisfied by submitting one of the following:

  • A bank account statement
  • A voided check


Last updated:
Mar. 22, 2024