How can I enable/disable rent reporting?

Help Center For Tenant My Rental Rent reporting

With our system, you can report rent payments to TransUnion and Equifax at the same time. This can help you build your credit history and build your credit score.

This might be helpful:
What is rent reporting?

Please note!
Rent reporting is available for renters in the US only.

Once you are connected with your landlord and have an active shared lease with monthly recurring rent invoicing, you will have the option to enable rent reporting for your lease.

To do that, go to the Dashboard and press Enable link next to the “Rent reporting” widget on the left sidebar.

Then provide your SSN, Date of birth, and payment information. If you have more than one active lease, make sure that you select the correct lease that you would like to enable rent reporting for. Double-check the information you provided and press Enable to confirm.

Please note!
The Rent Reporting option costs $6.95/month per lease and must be enabled for each lease separately. You will be automatically charged on the 21st of each month to report the rent payment to the credit bureaus.

You can also enable it directly from your lease. For this, go to the Leases tab and click on “View” next to the lease. Then scroll down a bit to the “Additional services" section and press Enable next to the Rent Reporting:

Please note!
Each tenant must enable rent reporting to the credit bureaus from their own account.

On the Lease details page, you can update your card information or disable Rent reporting at any time.

The Rent Reporting will be disabled by the system automatically in the following cases:

  • the lease status changes from active to past/ended or any other;
  • the frequency of the lease changes from “monthly” to any other;
  • the recurring payment is disabled;
  • the lease is deleted by the landlord;
  • the landlord reset/deletes the account;
  • the tenant deletes the account.

Tips to keep in mind:

  • Only rent payments are reported to Credit Bureaus.
  • Both positive (paid) and negative (unpaid) rent payments are reported to Credit Bureaus.
  • You can enable rent reporting for future rent payments only. Past leases and invoices will not be taken into account.
  • You will receive an email and feed notification 1 day before you are charged.
  • If the landlord marked an invoice as paid in full manually, we report it as a positive rent payment as well.
  • On the combined lease, if the recurring rent invoice was paid by one or more tenants in full / was paid partially / wasn’t paid at all, we report it to Credit Bureaus for ALL tenants on the lease who have enabled reporting.
  • On the separate lease, the Rent Reporting will be related to only your account.
  • For a renewed lease with the status of Future, the Rent Reporting will be automatically extended (if previously enabled)once the lease becomes Active.

 

Please note! This feature will become available on the due date of the first invoice.

 

Last updated:
Aug. 22, 2023

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