What if I failed the background check report?

The software offers an excellent opportunity for Service Pros to find jobs within the system. One required condition is to pass the ID verification process and the background check report. After you’ve completed the process, you’ll receive a special badge, which will be displayed on your public business profile (in case it is activated). This badge will indicate you are a verified Service Pro and allow you to apply for suggested job offers near you.

For more information, please go to:
How can I find a job within the system?

Please note!
The background check report is available for US residents only. There is a $49.99 fee for the screening. The background check report is valid for 1 year. If your license expires earlier than a year, you can update it without any extra charges within that one year. 

If you fail the background check report, you will have the opportunity to request it once again. For that, go to SettingsSecurity and click the “Order report“ button: 

You can also click the “Get” button on the Background report section right from the Dashboard:

Please note! The $49.99 fee will be charged for every new screening report request.

You will receive a feed notification and an email about the background screening report results. In case of failure, you’ll be informed why it was declined and any possible workarounds. 

This might be helpful:
How do I verify my account? 


Last updated:
Oct. 6, 2023