How can I find a Service Pro within the system?
The bidding system will help you easily find a Service Pro within the software and fix a maintenance request you have created.
Once you have created a maintenance request, you are welcome to post a bid request to find a Service Pro on the “Service Pros near you” section on the maintenance request’s preview. Please click “Request a quote”:
Please note!
“Request a quote” is available for maintenance requests in a “new” status only.
On the pop-up window you are able to fill in the following information:
- request due date
- request size
- request expiry
Please note! This request will be shown to all appropriate Service Pros who verified their identity/license and are registered in the system.
Confirm your request by clicking “Find a Service Pro”:
Congrats! Service Pro is requested. We’ll let you know via email once someone requests a job offer and suggests a bid for to complete the job.
If any Service Pros send a job request within the selected time frame, the bid will expire automatically. You can post the bid again as many times as you want.
Once a Service Pro has requested a job, you can view their business profile and either hire or ignore them from the three-dots menu. Additionally, there is an option to “ignore all” requests:
Once you have chosen the most qualified Service Pro that matches your preferences, you can hire them. You can communicate with them, adjust requests, or adjust dates/specifics of the job at hand.
After you have confirmed that you want to hire a particular Service Pro, the connection will be established and the Pro will be assigned to the maintenance request automatically.
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After the job is done, you’ll need to resolve the maintenance request and pay the Service Pro for his/her work.
These links might be useful:
What if I want to assign my own Service Pro to a maintenance request once the bid request is posted?
How do I resolve the maintenance request?
Last updated:
Mar. 27, 2024