How do I end a lease?

If you decide to move out a tenant, stop all recurring lease transactions, and return or apply the deposit toward unpaid invoices, you need to end the lease. 

To end the lease, go to "Contacts" in the left-side menu of your dashboard. Find the desired tenant and click “View leases” from the three-dots menu on the tenant’s card.

Here, you can see all the leases, to which a specific tenant is/was included. Click "View" on the needed lease to check the detailed information. Then select the "End Lease" option from the Actions menu.

Now you will see a list of unpaid or partially paid invoices. Check the box next to the invoices you would like to manually record as paid by the tenant. Press the "Record as Paid" button. You can remove the selected invoices as well.

If you want to apply the deposit toward unpaid invoices, activate the toggle button “Apply deposit,” enter the available deposit from the drop-down menu, and enter the amount you'd like to apply.  

If you want to return the deposit back to the tenant(s), you can return the deposit below. Click “Record as Returned.” If your tenant has  paid a deposit online, you can return it within the system as well. Don’t forget to click the related button when you do each action.Now you will see a list of unpaid or partially paid invoices. Check the box next to the invoices you would like to manually record as paid by the tenant. Press the "Record as Paid" button. You can remove the selected invoices as well.

When you have completed the tenant’s accounting, you can add a note for the future. Enter the lease end date (if it was in the past) and confirm the lease ending by clicking the "End the Lease” button. 

All the lease recurring invoices will stop immediately, and none will be posted in the future. The lease status will be “ended”. You can now create a new lease or renew the lease.

 

Last updated:
May 11, 2023