Income & Employment Verification
Income & employment verification is a process that landlords and property management teams use to verify the income documents, such as paystubs and bank statements, submitted during the application process.
Most landlords prefer to verify the income of potential renters before moving them in. They can request that the tenant pay for the income & employment verification, or the landlord can pay for it themselves.
Once your landlord has requested the income & employment verification from you, the next step is to log in to TenantCloud, and the request will be displayed on your dashboard. You will also receive an email and a feed notification about the income verification requested by your landlord.
Please note!
If you do not have an account yet, you will receive an email with further instructions.
To run the verification process, you can start directly from the dashboard by clicking the “Run verification” button. This will redirect you to the Income verification tab of the related rental application page.
Then click on the “Run verification” button to open a pop-up form where you will be able to upload the documents as required by the landlord. Once all files are uploaded, complete the payment of the verification fees if needed, and submit the form for the documentation to be reviewed and verified.
Your landlord can also request to run the income & employment verification as a part of your screening process. In this case, you will see this joint request on your dashboard, as well as receive an email and a feed notification.
If you've decided to proceed with the screening, click “Pass the screening“ button to open the screening form. Provide the data required within your application process, upload the required income documentation as requested by the landlord, and submit the form.
Please note!
The income request will be automatically cancelled if no action is taken for 3 days.
The income & employment verification report will be generated once you upload the requested documents, and those are reviewed by Snappt. The verification report is available to both applicants and landlords for a period of 30 days. Click on “View” to open the report that is available as a PDF file that can be downloaded.
If a report with an Undetermined result is delivered, you can upload additional documents and/or replace those you’ve submitted for the previous review. To submit more documents, edit the Documents section of the Income verification tab. Upload more documents and then click “Submit”.
In addition, a landlord may also require additional documents from you if the report is Undetermined. Once they send the request, you will be informed via email, and the report status will change to “Additional documents needed”. After the additional documents are submitted, a new report will be delivered with the status Updated.
Please note!
If a report with an Edited result is delivered, you have the right to initiate the dispute process with Snappt directly. Please follow the instructions here.
Last updated:
Sep. 16, 2025