Help Center

To add credits, go to "Accounting" in the left side menu of your dashboard. Click the "+ Money In" button and select the "Credits" option from the drop-down list:Enter the date, tenant, sub-category (if needed), method of payment, amount, and press the "Create" button:Please note!Make sure you have added a tenant first so you will be able to give them credits. Later you'll be able to apply the cre ...

Messenger is a communication tool that allows users to send messages & files to connected contacts within the software. Its internal message system means that you can only send and receive messages from other connected users. Your contacts will be notified when new internal messages arrive by an icon in the top menu as well as via email notification. In order to message you back, your contacts will need to log in to their account.The contact list ...

Yes, you can. First, go to "Properties" in the left side menu of your dashboard, choose the property, and click the "view" button. Then, select the “Owners“ tab and click “+ Assign“:If you have previously added the owner to your contacts, choose them from the list below. If you haven’t added the owner already, you can add them now by pressing the "+ create new owner" button. Please, mind that this option is ...

Service Professionals take care of maintenance (cleaning, home improvement, landscaping and lawn care, legal, pets, and others). They can set up their own portal in the software, and you can communicate and cooperate with them within the system. Service Professionals can be assigned to maintenance requests. When a Tenant sends you a maintenance request, you can assign it to a connected professional and it will appear on their portal. On ...

To add a recurring request, open "Properties" from the left side menu and click "View" on the required property. If this is a multi-family property, find the Units section and press the "view units" button on the unit.Click on the "Recurring requests" tab and press the "+ Add recurring request" button:Fill out the fields with the required information and save the provided data. Recurring requests ...

The Rentability report provides a complete analysis of specific properties, including estimated rental rates, rental trends, area vacancy rates, rental market strength indicators, comps for nearby rentals, and other vital intelligence. This report helps real estate investors, property managers, landlords, real estate agents, lenders, and financial institutions operate with confidence. They are available for U.S. properties only.To get a rent ...

The list of supported currencies:AUD - Australian DollarCAD - Canadian DollarDKK - Danish KroneEUR - EuroGBP - British PoundJPY - Japanese YenNOK - Norwegian KroneSGD - Singapore DollarSEK - Swedish KronaUSD - US Dollar Last updated:Mar. 24, 2022 ...

Property currency cannot be changed in the already created property:The workaround would be to recreate a property with the correct currency.  Last updated:Apr. 07, 2022 ...

The software has made it easy to help you protect your rental, your tenant’s home, and all the precious belongings in it by partnering with Assurant, the leading provider of renters insurance. Now you can help your tenants and require renters insurance while they rent. With low monthly costs starting from $16 (depending on the state), it covers both their belongings and your assets. You can now require renters insurance when setting up a lease ag ...

You can update your E-Signature/Initials on the last "Agreement & Signature" step of the move in process while creating a new lease or editing an existing one:These links might be helpful:How do I create a lease?How do I edit a lease?After selecting the needed lease agreement template, select the signature field that is assigned to you and press the "Edit" icon on the right-side menu:To type a new signature, switch to the "Type Sig ...