Help Center

To add a property, go to "Properties" from the left side menu and press the "+Add property" button. Fill in all the required fields (property name, address, market rent, etc.) and choose the property type: single-unit or multi-unit:Selecting single-unit will not allow you to add units or rooms. Multi-unit will give you more options if you want to add units, commercial units, or rooms.  Also, select the currency ...

To share a lease, accept payments online, receive maintenance requests, send messages, and exchange files inside the system, a landlord or property manager should send a connection request to the tenant first. If the tenant is not on your contacts list, please add them as a contact first. Alternatively, you can connect and share the lease on the move-in page.This link may be useful for you:How to add a tenant?To connect a tenant, go to "Cont ...

If you decide to move out a tenant, stop all recurring lease transactions, and return or apply the deposit toward unpaid invoices, you need to end the lease. To end the lease, go to Contacts in the left side menu of your dashboard. Choose the desired tenant and click on the Dots button and select View Lease from the drop-down list. Then click on the More Details button (if there is more than one property):This p ...

To add credits, go to "Accounting" in the left side menu of your dashboard. Click the "+ Money In" button and select the "Credits" option from the drop-down list:Enter the date, tenant, sub-category (if needed), method of payment, amount, and press the "Create" button:Please note!Make sure you have added a tenant first so you will be able to give them credits. Later you'll be able to apply the cre ...

A lease in the system is a digital document that officially recognizes a legally binding relationship between two parties — a landlord and a tenant.To create a lease, click on the Contacts button on the side menu of your dashboard. The default page shows the Moved-in tenants. Click the "No lease" option to view those tenants that are not moved in. Find the necessary tenant and select the "Mov ...

Messenger is a communication tool that allows users to send messages & files to connected contacts within the software. Its internal message system means that you can only send and receive messages from other connected users. Your contacts will be notified when new internal messages arrive by an icon in the top menu as well as via email notification. In order to message you back, your contacts will need to log in to their account.The contact list ...

Yes, you can. First, go to "Properties" in the left side menu of your dashboard, choose the property, and click the "view" button. Then, select the “Owners“ tab and click “+ Assign“:If you have previously added the owner to your contacts, choose them from the list below. If you haven’t added the owner already, you can add them now by pressing the "+ create new owner" button. Please, mind that this option is ...

Service Professionals take care of maintenance (cleaning, home improvement, landscaping and lawn care, legal, pets, and others). They can set up their own portal in the software, and you can communicate and cooperate with them within the system. Service Professionals can be assigned to maintenance requests. When a Tenant sends you a maintenance request, you can assign it to a connected professional and it will appear on their portal. On ...

To add a recurring request, open "Properties" from the left side menu and click "View" on the required property. If this is a multi-family property, find the Units section and press the "view units" button on the unit.Click on the "Recurring requests" tab and press the "+ Add recurring request" button:Fill out the fields with the required information and save the provided data. Recurring requests ...

The Rentability report provides a complete analysis of specific properties, including estimated rental rates, rental trends, area vacancy rates, rental market strength indicators, comps for nearby rentals, and other vital intelligence. This report helps real estate investors, property managers, landlords, real estate agents, lenders, and financial institutions operate with confidence. They are available for U.S. properties only.To get a rent ...