We are working with Stripe to conduct identity verification online. Stripe builds technology that’s used by millions of companies around the world such as Amazon, Google, and Zoom. Stripe’s identity verification technology uses advanced tools such as document checks, biometric analysis, and fraud-prevention algorithms to confirm the authenticity of user information. This helps protect the platform against fraud, unauthorized access, and suspicious activity.
Learn more here: What is Stripe’s identity verification technology?
You can still use your account without verification, but you must verify your identity before setting up online payments or applying for jobs.
To get verified, click on your profile picture (top-right corner) and go to Settings. Select the Security tab:
Click on the “Verify account” button:
You will be prompted to take photos of your ID document from both sides.
Please read the terms and conditions and click on the Agree and continue button to proceed. Here you can select whether you would like to complete the verification process on your smartphone or select other options:
Other options include:
Complete on another device:
Receive email link
Receive text link
Copy a direct link
Continue on current device:
Use a mobile or webcam
Using the “Continue on this device“, please get ready to scan your photo ID. The following documents can be submitted for verification purposes:
-Driving license
-Passport
-Government-issued Identity card
In case you have not been granted access to your camera before, you would be required to process that in the next step. A window will appear in your browser or mobile device asking for permission once you click “Continue“. Click “Allow” to grant access.
Please note! Camera access is required. Without access to the camera, we will not be able to complete your verification.
On the next window, please place your verification document in front of your camera. The system will automatically make a photo when the document is fully within the frames. Follow the instructions on the screen to make the best picture.
When taking a photo, make sure the following information is clear, visible, and in color: name, date of birth, expiration date, and document number.
Tips to follow when taking a photo of your ID document:
Fit the screen template
Don't cover the details
Hold the camera stable
Avoid shadows
Then, take a photo of the back of your verification document. The process is the same as for the front picture.
Here are some tips for a successful verification:
Use color photos
Fit ID fully in the screen
Avoid shadows and glare
Hold the camera steady
Don’t cover any part of the document
In the next step, the system will take a photo of your face and compare it to your identification document. Click “Allow“ to start.
Once everything is done, you will be moved to the result screen. The verification might be in one of these statuses:
Processing - please wait a bit to get the final result. It usually takes a few seconds.
Inaccurate data - please re-try the verification.
Submitted - your documents will be reviewed and you will see "Submitted" status.
Please note! There are three attempts to verify your ID.
A verification manager will review your info within a few hours and you’ll receive:
Feed notification
Email confirmation (approval or decline)
You can track your status via “View Request” or return to your Dashboard.