How do I deactivate/ re-activate my Online Payments account?
You can deactivate your account by going to "Settings" → "Entities" section under Online Payments. Press the Deactivate Account button which is located at the bottom of the page, and confirm your choice.
Deactivating your Online Payments account will:
- stop account activity
- disable to transact (accepting and sending funds)
- stop emails related to Online Payments
You can re-activate the account at any time at the same place:
How do I close my account forever?
If Online Payments account no longer suits your needs or you decide that it is not a good fit for you at this time, we will work with you to ensure the proper steps are taken to close your account. Please reach out to our Support Team with the request to terminate your account.
Stripe cannot delete your account entirely*.
Please note! Any major changes to your payments account may trigger your account to be deactivated, such as: removing a bank account, adding a new one, or making ownership/entity updates. Please make sure after making such an update, that you reactivate your Online Payments account by clicking the green Activate button at the bottom of the page.
Jun. 8, 2023