To pay an owner, open the Transactions page from the Financials left-side menu. Here, you'll see all invoices and will be able to create a new one. An owner distribution represents a payment to the owner, derived from property-generated income. It reflects the amount owed to the owner by the property management account.
Click the "Money Out" button and choose "Owner distributions" from the drop-down options:
To easily find all owner-related invoices, open the Owner Financials page and select the Owner Transactions tab:
Note! Some features may be limited based on your subscription plan.
Fill in the information about the owner, property, and unit if applicable. Then press the "Create" button. If the owner has not set up the online payments, enable the Mark as paid toggle: When creating the distribution, select the appropriate bank account from which the funds will be disbursed to ensure accurate transaction recording. Ensure that you are connected to the owner in the TenantCloud system and that they have completed their online payments setup to have the ability to pay online.
The Pay Online button will not appear if you aren’t connected to your owner and if they haven’t set up Online Payments in their settings yet. In this case, you will only see the "Mark as paid" option. This scenario aligns with the concept of a Distribution Balance in the Owner Portal, which displays funds available for payment to the owner. Ensuring the balance reflects accurate information is crucial for smooth financial management.
If an owner has set up the online payment option, you can click on the Pay online button:
You will be redirected to the Checkout page. Press on Checkout, put the checkmark in the box, and click "Submit payment" (the Bank Account payment method is chosen automatically) to pay the distribution:
