How do I change the status of maintenance request?

To change the status of your requests, open "Requests" from your left-side menu and click "View" on the request:

You may also change the status of maintenance requests from the “Requests board”. To do so, please go to the “Requests board” section on the left side menu, click on the “View“ link and change the status of the request or simply drag a request between columns.

If you decided to resolve the maintenance request, select the Resolved status from the list, or simply drag the request to the Resolved column using the “Requests board”:

If you were hired by the Landlord to handle a maintenance request via “Find a Job“ feature, you will have to select In review status for such request or drag it to In review column on the Requests Board before it can be resolved:

Please note! The Request board is available on the Starter subscription plan.

Once Landlord reviews this request and changes the status to Resolved, you will find this request in Resolved column on your Requests board or in the list of Requests:

Last updated:
Apr. 14, 2022