TenantCloud

Service Pro

Let's get started!

How do I manage notifications?

Can I receive the 1099-NEC tax form?

Getting Started

Settings

Service pro account settings- date and time

How do I change the date and time format?

How do I upload an account profile photo?

Updating service pro account settings removing photo

How do I remove my account profile photo?

Service Pro account settings, cropping profile photo.

How do I crop my account profile photo?

Updating the account email address for Service Pros

How do I change the account email address?

How to reset a forgotten password for Service Pros

What do I do if I forget my password?

How do I export my account data?

Tracking logins to your Service Pro Account

How do I track my login sessions?

Changing the currency setting on Service Pro's account

How do I change my account currency?

How do I log out of all devices at once?

How do I use Two-Factor Authentication?

Having trouble finding your authentication code?

How do I set my time zone?

How do I change my password?

How do I delete my account?

Updating account preferences as a Service Prio

How do I edit my account preferences?

How do I verify my email address?

Account Settings

Why was my ID rejected?

How do I verify my account?

Understanding Striped ID verification technology

What is Stripe's identity verification technology?

ID Verification

Service pro viewing their business profile.

How do I view my business profile?

Updating the profession in the Service Pro account

How do I change the profession in my business profile?

Editing business profile as a Service Pro

How do I edit my business profile?

How do I create my business profile?

Business Profile

How do I activate the affiliate program?

Service Pro affiliate program how to send referrals

Affiliate Program: How do I invite a friend?

Withdrawing funds from the affiliate program

How do I withdraw funds?

Service Pro affiliate program sending invites

How do I resend an invitation to a friend?

Why is the "withdraw" button inactive?

Affiliate Program

What currencies can you accept as a Service Pro

What currencies are supported?

How can I receive online payments if I am outside the USA?

How do I view a list of transactions?

How do I set up an individual online payments account?

Service pros setting up a Business Online Payment Account

How do I set up a business online payments account?

Understanding Online Payments as a Service Pro

What is online payments?

How do I add a bank account?

How do I delete my bank account?

Get Paid

Maintenance Requests

What does the status of the request indicate?

Service pros sending an invoice to a Landlord

How do I invoice a landlord?

Service pro communication in a maintenance request

How do I communicate within a maintenance request?

What is the difference between a basic request and an advanced request?

Why can't I see maintenance requests created by my client?

How do I resolve the maintenance request?

Can my property manager rate my services?

How do I create a maintenance request?

How do I change the status of a maintenance request?

How do I view requests?

How do I send the request for review to a landlord?

Requests

Why do I need to pass a background check report?

How can I find a job within the system?

How can I increase my chances of finding a job?

What if I failed the background check report?

Service pros information that is shared when hired

What information about me does my potential landlord see?

Why do I need to pass ID verification and a background check report to use the “Find A Job” feature?

Service Pros Disabling Find a Job temporarily

Can I disable “Find A Job” if I’m leaving for a vacation?

Can I use a license that is about to expire?

Can I find a job within the system if I do not have a license?

What badges can I receive?

Can I post a bid for free?

How can I communicate with a potential landlord?

What if I have been hired but can’t continue the work?

What is the difference between a handyman and a contractor?

How can I receive money for the completed maintenance request?

What services do not match with job offers?

Find a Job

How do I create a new contact?

How do I view all connections?

How do I accept a connection request from a landlord?

How do I import my contacts data?

How do I send a message?

How do I edit the Timeline?

Communication

How do I add reminders to the calendar?

How do I remove a reminder from the calendar?

How do I edit a reminder in the calendar?

How to sync Service Pro account with Google Calendar?

Calendar

How do I manage uploaded files?

File Manager

Terms of Use

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Privacy Policy

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