Clicking the "Messages" icon in the header on your dashboard takes you to an overview that allows you to send new messages:
The internal message system differs from an e-mail account in several ways. You cannot send or receive messages from other message systems or from e-mail. This means that you can only send and receive messages from other connected users within the software. Being a Service Pro, you can use Messenger to send messages to Landlords.
When logged in, users are notified of new internal messages by a top-menu icon or on-screen alert lasting about 15 seconds. Even without enabling desktop notifications, red bubble alerts will still appear on the dashboard.
There is also a separate “Maintenance Requests” channel in Messenger. When your landlord/ property manager creates a MR and shares it with you, the system automatically creates separate “Maintenance Requests” chat on your end:
Note! Desktop Notifications are currently available only for the following browsers: Chrome, Firefox, Safari. Depending on your browser preferences, you may have to re-enable Notifications after restarting the browser, clearing the cache, or clearing the history.
Select the contact, you want to message to, type your message in the field below. Click "Send":
If you want to delete a communication by clicking on the the "Delete" icon at the top right corner of the page. This action cannot be undone:
It is also possible to print the conversation by clicking on the "Print" :
