Clicking the "Messages" icon in the header on your dashboard takes you to an overview that allows you to send new messages:
The internal message system differs from an e-mail account in several ways. You cannot send or receive messages from other message systems or from e-mail. This means that you can only send and receive messages from other connected users within the software. Being a Service Pro, you can use Messenger to send messages to Landlords.
When logged in, users are notified of new internal messages by a top-menu icon or on-screen alert lasting about 15 seconds. Even without enabling desktop notifications, red bubble alerts will still appear on the dashboard.
Note! Desktop Notifications are currently available only for the following browsers: Chrome, Firefox, Safari. Depending on your browser preferences, you may have to re-enable Notifications after restarting the browser, clearing the cache, or clearing the history.
There is also a separate “Maintenance Requests” channel in Messenger. When your landlord/ property manager creates an MR and shares it with you, the system automatically creates a separate “Maintenance Requests” chat on your end:
Select the contact you want to message, type your message in the field below. Click "Send":
Use the left mouse click to open the available message actions:
If you want to delete a communication, click on the "Delete" icon at the top right corner of the page. This action cannot be undone:
It is also possible to print the conversation by clicking on the "Print" :
