How do I change NSF fee settings?

By default Non-Sufficient Funds (NSF) fee of $15 will be added to the tenant’s outstanding balance for each failed occurrence.

You can change the NSF fee settings to invoice your landlord account instead, which will then automatically create an invoice for the tenant to then pay you for the NSF fee. This means you will be invoicing the tenant for the NSF fee and the software will be invoicing you separately.

To do this go to the main Settings menu, and select the Payment Settings option from the Online Payments section.

Select the Landlord option from the dropdown. Provide a credit card that will be charged for each failed occurrence. Check the box if you want the system to automatically create an invoice to the tenant from your name as a property income. Specify the amount you want to charge your tenant and click update.


These links might be helpful:
What’s an NSF fee?
Why did my transaction to/from my bank fail?


Last updated:
March 25, 2024