When a tenant pays rent online, and the payment is successfully processed, the invoice status will change to Paid for the landlord/property manager as well as the tenant, while the system automatically generates all the invoices on both portals.
Within the system, you can view the transaction details, download, and print corresponding receipts.
In order to download a receipt, go to Transactions in the left-side menu of your dashboard. Or you can open the Revenues/Expenses page from the Financials menu to get to the Invoices tab.
Click on the necessary transaction:
Click on the "Print" button:
You'll see a receipt in PDF format that you can download.
You can send the receipt via Messenger or directly to the tenant’s email address.
In order to send a message via our internal Messenger, click the "Messages" icon in the header of your dashboard and select the needed tenant from the list.
Type your message and upload the rent receipt file by clicking the paper clip icon. Click the "Send" button to message your contact:
Note! You can communicate via Messenger only with connected users.
Tenants can also print the receipts from their end. You may share the following instructional link with them:
How do I view a list of transactions?