How do I manage all uploaded files?

The File Manager is a convenient place to preview, download, delete, and rename any of your saved files. All files uploaded to your account sections: property, leases, contacts, maintenance requests, payments are automatically saved to the File Manager. You can find it by clicking the Settings icon in the upper right corner of your account and selecting the All Files tab in the File Manager section:

You will see all your files throughout the system. Sort the list of uploaded files by their types: All files, or only Images, Documents, Videos. You can easily find the required file by its name using the search field above:

All files are sorted by date from the latest-earliest. Click on the Files arrow to sort it from the earliest-latest:

To filter files by property, select a desired one from the drop-down list of properties:

Next to the file, you'll see the Dots menu appear. These are the  “Download,” “Edit name,” “Preview,” and “Delete” buttons. Click on “Preview” to see the content of the file. Use the “Edit Name” option to rename the file title:

Files with an exclamation mark icon next to them can only be downloaded or renamed. These files cannot be deleted, as they are linked to lease/owners agreements, listings, or they could be property insurance, screening reports, or shared notices:

In order to operate files in bulk, check the desired ones and select an option from the three-dot menu, and download or delete the files in bulk:


Last updated:
Feb. 28, 2023