How do I delete my account?
We are really sorry you want to delete your account but if you are sure you want to leave us, you should go to the "Settings" menu from your dashboard (a gear icon in the upper right) and select “Profile” from the "Account Settings" section:
If you initiate a payment online for the last 90 days, then the delete account option is disabled. You will be able to delete your account after 90 days.
Then scroll down a bit and click on the "Delete account" button:
Once you delete it, you won't be able to access your account and all of your information. All account details will be fully deleted permanently. You can export the data first to download all your account data.
Select the reason why you decided to quit using the app as we would like to know where we need to improve. Any input would be greatly appreciated!
Also, you have an option to “Apply coupon” for 3 months to experience the value of our product.
If it’s not your case, then enter your password and confirm the deletion. If you logged in using a social media account (Facebook, Google, Apple) please enter the DELETE word in order to cancel the account.
We'll retain your data for paid and trial subscriptions for 90 days before it is permanently deleted due to security reasons.
The following link might be useful:
How do I export my account data?
Oct. 4th, 2023