Most landlords prefer to screen potential renters before moving them in. They can request that the tenant pay for the screening report or the landlord can pay for it themselves.
Once your landlord has requested a screening report from you, the next step is to log in to your account and complete the screening application.
Note! If you do not have an account yet, you will receive an email with further instructions.
You will receive an email and a feed notification about the screening report requested by your landlord. You can continue your screening process directly from the dashboard by pressing the “Pass screening” button.
If you've decided to proceed with the screening, provide your SSN, confirm it and press "Submit":
In case you haven't submitted an application and you or the landlord haven't paid for the screening, you will be asked to provide a bit more information and proceed with the payment.
Then, you will be asked to answer the questions based on your personal credit profile below. Select the answers and press "Submit".
Note! The session will expire after 5 minutes after it's been started and you will have 7 attempts to answer all questions correctly. If you run out of time or you exceed the number of available attempts, you won't be able to finish your screening successfully. In this scenario, manual verification via phone is required - to process it, please call 833-458-6338.
Note! All reports are completed during business hours (Mon-Fri, 9 am-5 pm EST).
If your landlord has requested Income & employment verification, open the respective tab in your application and proceed with the instructions below:
Income & employment verification
The screening option is available to US residents only. All TransUnion screenings are a soft pull.
A screening report becomes available on your end once the landlord chooses to view it on their side.