How do I add a bank account?

In order to get paid, you need to connect and verify your bank account in your Online Payments settings. Enter your bank account information and click “save“. After you submit your bank account, either 1 or 2 micro-deposits are sent to your account - these deposits take 1-2 business days to appear on your bank statement. Once you receive the deposits, go to the Settings gear icon menu and select Online Payments. Then, switch to the Bank Account tab, and select “Verify“ from the three dots menu next to your added bank.

In case Stripe deposits one deposit to your bank account, you will find a single deposit and in the description, it will have a 6-digit descriptor code. Enter the descriptor code exactly how it appears in your account and click on the Verify button. i.e SM12BA, you would want to make sure the letters are capitalized.

If Stripe sent two micro-deposits to your bank account, you will need to switch to the two micro-deposits option and enter two amounts of these deposits. Click on the Verify button.

This might be helpful:
How do I set up a business Online Payments account?
How do I set up an individual Online Payments account?

Please note!
You are able to set up the Online Payments account only when you are connected with the landlord or property manager and their Online Payments account is verified.

Things to keep in mind:

  • The “account name” you enter during Manual Verification is for your reference only. Pick something that describes the account so you’ll remember it later. For example “B of A - checking” or “My Savings Account #4”.​
  • Your account type must be a checking account. You cannot link savings and “non-transactional” accounts like investment or money market accounts.​
  • Your routing number is the nine-digit code your bank uses to identify how funds are sent and received through your bank account. Do not enter a special routing number that your bank gave you just for wire transfers only - use the typical routing number found on your paper checks or on your bank’s website.​

Please note!
You are able to add only one bank account and once you add it, it becomes the Main Bank. When you receive online payments from your landlord or property manager for completed tasks, all funds will be sent to this bank account. 

Last updated:
Mar. 7, 2023