How do I request Renters Insurance from tenants?

We are glad to inform you that we have partnered with Assurant to make buying Renters Insurance easy and simple for your tenants! Policies also help tenants affordably meet the liability insurance requirement within most leases.

Please Note! This option is only available for purchase in the USA.

Renters Insurance can be requested during the "Move In" process separately from the lease and tenants can buy it before or after the lease becomes active.

Choose the "Move in" option under required tenant in the "Contacts" menu:

Enter the required information and click "Next step" button:

Set up Late and Management fees,  Grace Period and Utilities if needed. Click the "Next step" button:

On the "Additional Services" page, select whether you require your tenants to purchase Renters Insurance. 

If your tenants are on Combined lease, you can request renter’s insurance from a particular tenant.

Please note that Assurant is currently unable to provide with Renters insurance to the following unit types: mobile/manufactured home, storage, commercial premise, room, garage. We are sorry for the inconvenience.

If you don't want your tenants to purchase Renters Insurance, you can switch off this option and click on the “Complete move in” button to create a lease without Renters Insurance:

That's it! Your tenants will be required to purchase the Renters Insurance. Once they do it, you'll be notified and the “Insurance” section will become active. The insurance request is pending now:

You can also request insurance after the lease becomes active. To do so, open the lease and click on the “Request“ link in the “Insurance” section.

Please note that you cannot request insurance if the lease is the draft status or ended.

Last updated:
Sep. 12, 2024