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Can I require a screening report from tenants when they apply online?

Updated over 2 months ago

Yes, you can easily require that potential tenants get a screening report when they submit their rental application online. You can make this a requirement when making a new rental listing or editing an active listing.


Screening Packages & Pricing

TenantCloud offers three screening packages powered by TransUnion and Asurint:

  • Background Check – $30

  • Credit Check – $30

  • Full Check (Background + Credit) – $40

You can choose between two coverage levels for Background and Full Check reports:

  • Essential coverage (standard)

  • Premium coverage – add $5 for enhanced report details

Optional Add-on:

  • Income Insights – Add to a Full Check report for $6 to receive verified income estimates.

For more information on this, please check this link:
What do the Background Check, Credit Check and Full Check reports look like?

When listing a unit with the wizard form on the "Tenant screening" step, you will be offered to choose what type of screening your applicants will be required to pass.

If you are re-activating a unit directly from the listing details page, enable the “Require tenant screening” toggle and select the screening package to be requested. You can change the required screening package at any time, but the change will apply only to new applications.

If you would like to request an additional report, simply request it after the applicant submits their rental application online or after you’ve added a rental application for the applicant manually.

In case you are on Starter subscription plan, an Essential Full Check Plus screening will be the default one requested from your applicants when they apply online. The applicant will need to fill in the form, pay for the screening report, and pass the identity verification.

A screening report will be generated as soon as an application is completed successfully. The report will be available for 30 days for the landlord and applicant.

The payer for the service will only be charged for the successfully completed reports.

You can track the status of ordered screening reports on the Screenings page or the "Applications" page. Hover over the screening status tooltip to view more details about the current status of a screening.

Note! The screening report is available only for US properties and applicants.


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