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What Is Stripe's Identity Verification Technology?

Understanding Striped ID verification technology

Updated over 3 months ago

Why Identity Verification Matters

Our platform connects:

  • Landlords

  • Property Managers

  • Service Professionals

  • Tenants

These users often interact online without meeting in person, making identity verification essential for creating trust, preventing scams, and ensuring a safe environment for everyone.

Verified users get more leads
Tenants feel safer connecting with verified professionals


Powered by Stripe

We use Stripe, a trusted technology provider used by:

  • Amazon

  • Google

  • Zoom

Stripe’s identity verification technology uses computer vision to:

  • Create biometric identifiers from your selfie and photo ID

  • Compare the two to confirm your identity, just like a cashier checking your ID in person — but faster and more accurate


How Identity Verification Works

1. Verify Your ID Document

  • Stripe checks your government-issued photo ID to ensure it's authentic (e.g., passport, driver's license).

2. Match ID With Your Face

  • Stripe compares your selfie with the photo on your ID.

  • It may also compare your selfie to past verification attempts to confirm consistency.

3. Validate Against Databases

  • Stripe collects:

    • Full name

    • Date of birth

    • Government ID number (e.g., last 4 digits of SSN in the U.S.)

  • This info is checked against global databases to confirm it exists and matches a real identity.


Tips for Successful Verification

To avoid issues, follow these best practices:

For Your ID Photo:

  • Use a clear, color image

  • Make sure the photo is well-lit (not too dark or bright)

  • Avoid glare and hold steady to prevent blur

  • Ensure no part of the ID is blocked in the frame

  • Lay the ID flat when taking the photo

For Your Selfie:

  • Remove sunglasses, masks, or other accessories

  • Don’t block your face with hands, hair, or hats

  • Choose a space with ambient, natural light

  • Avoid:

    • Harsh overhead lights casting shadows

    • Sitting directly in front of bright light sources

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