# TenantCloud Help Center

> Help center for TenantCloud

## Landlord

- [Let's Get Started!](https://support.tenantcloud.com/en/articles/11897075-let-s-get-started.md): For Landlords
- [What does my owner see?](https://support.tenantcloud.com/en/articles/11896989-what-does-my-owner-see.md)
- [What does my tenant see?](https://support.tenantcloud.com/en/articles/11897503-what-does-my-tenant-see.md)
- [What does my Service Pro see?](https://support.tenantcloud.com/en/articles/11897189-what-does-my-service-pro-see.md)
- [How do I change date and time format? | Landlord](https://support.tenantcloud.com/en/articles/11898277-how-do-i-change-date-and-time-format-landlord.md)
- [How do I crop account profile photo? | Landlord](https://support.tenantcloud.com/en/articles/11898104-how-do-i-crop-account-profile-photo-landlord.md)
- [How do I sign out of all devices at once?](https://support.tenantcloud.com/en/articles/11898111-how-do-i-sign-out-of-all-devices-at-once.md)
- [What do I do if I forget my password?](https://support.tenantcloud.com/en/articles/11898259-what-do-i-do-if-i-forget-my-password.md): Landlords
- [How do I delete my account? | Landlord](https://support.tenantcloud.com/en/articles/11898266-how-do-i-delete-my-account-landlord.md)
- [How do I change my email address? | Landlord](https://support.tenantcloud.com/en/articles/11898272-how-do-i-change-my-email-address-landlord.md)
- [How do I set my time zone?](https://support.tenantcloud.com/en/articles/11898292-how-do-i-set-my-time-zone.md)
- [Having trouble finding your authentication code? | Landlord](https://support.tenantcloud.com/en/articles/11898360-having-trouble-finding-your-authentication-code-landlord.md)
- [How do I use Two-Factor Authentication?](https://support.tenantcloud.com/en/articles/11898300-how-do-i-use-two-factor-authentication.md)
- [How do I remove account profile photo? | Landlord](https://support.tenantcloud.com/en/articles/11898309-how-do-i-remove-account-profile-photo-landlord.md)
- [How do I change my password?](https://support.tenantcloud.com/en/articles/11898313-how-do-i-change-my-password.md)
- [How do I sign into multiple accounts?](https://support.tenantcloud.com/en/articles/11898095-how-do-i-sign-into-multiple-accounts.md)
- [How do I edit profile settings?](https://support.tenantcloud.com/en/articles/11898415-how-do-i-edit-profile-settings.md)
- [How do I export my account data?](https://support.tenantcloud.com/en/articles/11898086-how-do-i-export-my-account-data.md): For Landlords
- [How do I track my login sessions?](https://support.tenantcloud.com/en/articles/11898082-how-do-i-track-my-login-sessions.md)
- [How do I upload account profile photo? | Landlord](https://support.tenantcloud.com/en/articles/11898125-how-do-i-upload-account-profile-photo-landlord.md)
- [How do I disable two-factor authentication?](https://support.tenantcloud.com/en/articles/11898016-how-do-i-disable-two-factor-authentication.md)
- [How do I verify my email address?](https://support.tenantcloud.com/en/articles/12877857-how-do-i-verify-my-email-address.md)
- [How do I manage notifications?](https://support.tenantcloud.com/en/articles/11897367-how-do-i-manage-notifications.md)
- [What is Stripe's identity verification technology?](https://support.tenantcloud.com/en/articles/11902567-what-is-stripe-s-identity-verification-technology.md)
- [How do I see what plan I am subscribed to?](https://support.tenantcloud.com/en/articles/11901210-how-do-i-see-what-plan-i-am-subscribed-to.md)
- [When do charges stop when I cancel my subscription plan?](https://support.tenantcloud.com/en/articles/11901290-when-do-charges-stop-when-i-cancel-my-subscription-plan.md)
- [How do I cancel or pause my subscription plan?](https://support.tenantcloud.com/en/articles/11901338-how-do-i-cancel-or-pause-my-subscription-plan.md)
- [How do I view my billing history?](https://support.tenantcloud.com/en/articles/11901709-how-do-i-view-my-billing-history.md)
- [Why is my account subscription overdue?](https://support.tenantcloud.com/en/articles/11901824-why-is-my-account-subscription-overdue.md): Learn why your account subscription is overdue
- [How do I switch to a monthly subscription plan if I'm on annual?](https://support.tenantcloud.com/en/articles/11901986-how-do-i-switch-to-a-monthly-subscription-plan-if-i-m-on-annual.md)
- [How do I apply a coupon?](https://support.tenantcloud.com/en/articles/11902078-how-do-i-apply-a-coupon.md)
- [How do I remove a saved card?](https://support.tenantcloud.com/en/articles/11902229-how-do-i-remove-a-saved-card.md)
- [How do I pay annually?](https://support.tenantcloud.com/en/articles/11902246-how-do-i-pay-annually.md)
- [What is sales tax?](https://support.tenantcloud.com/en/articles/11902336-what-is-sales-tax.md): Understanding Sales Tax
- [How do I save a card for purchases within the system?](https://support.tenantcloud.com/en/articles/11902440-how-do-i-save-a-card-for-purchases-within-the-system.md)
- [How do I switch my account mode from Landlord to Property Manager?](https://support.tenantcloud.com/en/articles/11902490-how-do-i-switch-my-account-mode-from-landlord-to-property-manager.md)
- [How do I get more space for file storage?](https://support.tenantcloud.com/en/articles/11902538-how-do-i-get-more-space-for-file-storage.md)
- [How do I upgrade my plan?](https://support.tenantcloud.com/en/articles/11901594-how-do-i-upgrade-my-plan.md)
- [How do I view my saved cards?](https://support.tenantcloud.com/en/articles/11902261-how-do-i-view-my-saved-cards.md)
- [Can an email be automatically sent to the tenant when rent is due?](https://support.tenantcloud.com/en/articles/11908547-can-an-email-be-automatically-sent-to-the-tenant-when-rent-is-due.md)
- [How do I set the number of days early to post the recurring transactions?](https://support.tenantcloud.com/en/articles/11908555-how-do-i-set-the-number-of-days-early-to-post-the-recurring-transactions.md)
- [How do I adjust QuickBooks settings to enable updating an invoice or bill?](https://support.tenantcloud.com/en/articles/11908582-how-do-i-adjust-quickbooks-settings-to-enable-updating-an-invoice-or-bill.md): Adjusting QuickBook settings
- [How do I synchronize my data into QuickBooks?](https://support.tenantcloud.com/en/articles/11908588-how-do-i-synchronize-my-data-into-quickbooks.md): Learn how to synchronize your data into QuickBooks
- [How do I adjust QuickBooks settings to enable the discount for the invoice?](https://support.tenantcloud.com/en/articles/11908702-how-do-i-adjust-quickbooks-settings-to-enable-the-discount-for-the-invoice.md)
- [How can I assign a class or label?](https://support.tenantcloud.com/en/articles/11908710-how-can-i-assign-a-class-or-label.md): Assigning a label or class in QuickBooks
- [How do I enable/disable the partial online payments option?](https://support.tenantcloud.com/en/articles/11908719-how-do-i-enable-disable-the-partial-online-payments-option.md)
- [How do I manage transaction tags?](https://support.tenantcloud.com/en/articles/12313187-how-do-i-manage-transaction-tags.md)
- [How do I set up a grace period?](https://support.tenantcloud.com/en/articles/11908570-how-do-i-set-up-a-grace-period.md): An overview on setting up a grace period
- [How do I set up late fees?](https://support.tenantcloud.com/en/articles/11909096-how-do-i-set-up-late-fees.md)
- [How can I charge an application fee?](https://support.tenantcloud.com/en/articles/11908729-how-can-i-charge-an-application-fee.md): Learn how to charge the application fee
- [How do I make fields in the application form required or optional?](https://support.tenantcloud.com/en/articles/11908741-how-do-i-make-fields-in-the-application-form-required-or-optional.md)
- [How do I add fillable attachments to the application form?](https://support.tenantcloud.com/en/articles/11908902-how-do-i-add-fillable-attachments-to-the-application-form.md)
- [How do I add terms to the applications?](https://support.tenantcloud.com/en/articles/11908906-how-do-i-add-terms-to-the-applications.md): Learn how to add terms to the application
- [How do I add background questions to application form?](https://support.tenantcloud.com/en/articles/11942854-how-do-i-add-background-questions-to-application-form.md)
- [How do I activate and edit content on my landlord website?](https://support.tenantcloud.com/en/articles/11908911-how-do-i-activate-and-edit-content-on-my-landlord-website.md): Learn how to activate and edit content in your landlord website
- [What is a subdomain name?](https://support.tenantcloud.com/en/articles/11908927-what-is-a-subdomain-name.md): Learn what a subdomain name is
- [Why do I get a Security Certificate error?](https://support.tenantcloud.com/en/articles/11908940-why-do-i-get-a-security-certificate-error.md)
- [How do I set up a custom domain for my website?](https://support.tenantcloud.com/en/articles/11908943-how-do-i-set-up-a-custom-domain-for-my-website.md)
- [How do I add multiple administrators to my account?](https://support.tenantcloud.com/en/articles/11908951-how-do-i-add-multiple-administrators-to-my-account.md)
- [How do I set access permissions for each admin?](https://support.tenantcloud.com/en/articles/11908961-how-do-i-set-access-permissions-for-each-admin.md)
- [How do I view the activity history?](https://support.tenantcloud.com/en/articles/11909020-how-do-i-view-the-activity-history.md)
- [How do I edit the admin account?](https://support.tenantcloud.com/en/articles/11909029-how-do-i-edit-the-admin-account.md)
- [How do I assign/unassign a team member to/from the property?](https://support.tenantcloud.com/en/articles/11909040-how-do-i-assign-unassign-a-team-member-to-from-the-property.md)
- [How do I add an automatic Assignee to my maintenance requests?](https://support.tenantcloud.com/en/articles/11900624-how-do-i-add-an-automatic-assignee-to-my-maintenance-requests.md)
- [How do I automatically share all maintenance requests with my owner?](https://support.tenantcloud.com/en/articles/11900759-how-do-i-automatically-share-all-maintenance-requests-with-my-owner.md)
- [How do I require the review of the work that was done by my Service Pro?](https://support.tenantcloud.com/en/articles/11900918-how-do-i-require-the-review-of-the-work-that-was-done-by-my-service-pro.md)
- [How do I activate the Affiliate Program?](https://support.tenantcloud.com/en/articles/11898525-how-do-i-activate-the-affiliate-program.md)
- [Affiliate Program: How do I invite a friend?](https://support.tenantcloud.com/en/articles/11899028-affiliate-program-how-do-i-invite-a-friend.md)
- [How do I withdraw funds?](https://support.tenantcloud.com/en/articles/11900582-how-do-i-withdraw-funds.md)
- [Why is the "Withdraw" button inactive?](https://support.tenantcloud.com/en/articles/11900598-why-is-the-withdraw-button-inactive.md)
- [How do I resend an invitation to a friend?](https://support.tenantcloud.com/en/articles/11900607-how-do-i-resend-an-invitation-to-a-friend.md)
- [What layout options can I choose for my PDF/Excel report to make it work best for me?](https://support.tenantcloud.com/en/articles/12781463-what-layout-options-can-i-choose-for-my-pdf-excel-report-to-make-it-work-best-for-me.md)
- [How can I add my company logo to reports downloaded as PDF or Excel?](https://support.tenantcloud.com/en/articles/12781476-how-can-i-add-my-company-logo-to-reports-downloaded-as-pdf-or-excel.md)
- [How can I set the orientation and customize the layout size for reports downloaded in PDF or Excel?](https://support.tenantcloud.com/en/articles/12781469-how-can-i-set-the-orientation-and-customize-the-layout-size-for-reports-downloaded-in-pdf-or-excel.md)
- [How do I customize the dashboard?](https://support.tenantcloud.com/en/articles/11897568-how-do-i-customize-the-dashboard.md): Landlord
- [How do I use dashboard search?](https://support.tenantcloud.com/en/articles/11897682-how-do-i-use-dashboard-search.md)
- [How do I view calendar items?](https://support.tenantcloud.com/en/articles/11957847-how-do-i-view-calendar-items.md)
- [How do I remove a reminder from the calendar?](https://support.tenantcloud.com/en/articles/11957889-how-do-i-remove-a-reminder-from-the-calendar.md)
- [How do I synchronize with Google Calendar?](https://support.tenantcloud.com/en/articles/11957881-how-do-i-synchronize-with-google-calendar.md)
- [How do I edit a reminder in the calendar?](https://support.tenantcloud.com/en/articles/11957877-how-do-i-edit-a-reminder-in-the-calendar.md): Learn how to edit a reminder in a calendar
- [How do I add a reminder to the calendar?](https://support.tenantcloud.com/en/articles/11957862-how-do-i-add-a-reminder-to-the-calendar.md): Learn how to add a reminder to the calendar
- [How do I add a task?](https://support.tenantcloud.com/en/articles/11957893-how-do-i-add-a-task.md): Learn how to add a task
- [How do I add an automatic assignee to desired property’s requests?](https://support.tenantcloud.com/en/articles/11933533-how-do-i-add-an-automatic-assignee-to-desired-property-s-requests.md): Adding an automatic assignee to the desired properties request
- [How do I add utilities and utility providers contact information to my property?](https://support.tenantcloud.com/en/articles/11933548-how-do-i-add-utilities-and-utility-providers-contact-information-to-my-property.md)
- [How do I change a property status from vacant to occupied?](https://support.tenantcloud.com/en/articles/11933551-how-do-i-change-a-property-status-from-vacant-to-occupied.md): Learn how to chance a property status from vacant to occupied
- [How do I change the status of my property?](https://support.tenantcloud.com/en/articles/11933595-how-do-i-change-the-status-of-my-property.md)
- [How do I search for a specific property?](https://support.tenantcloud.com/en/articles/11933605-how-do-i-search-for-a-specific-property.md): Learn how to search for a specific property
- [How do I archive a property?](https://support.tenantcloud.com/en/articles/11933628-how-do-i-archive-a-property.md): Learn how to archive a property
- [How do I add a property?](https://support.tenantcloud.com/en/articles/11933661-how-do-i-add-a-property.md)
- [How do I view my properties?](https://support.tenantcloud.com/en/articles/11933755-how-do-i-view-my-properties.md)
- [How do I remove a property?](https://support.tenantcloud.com/en/articles/11933820-how-do-i-remove-a-property.md)
- [How do I import the property data?](https://support.tenantcloud.com/en/articles/11933866-how-do-i-import-the-property-data.md)
- [How do I edit a property?](https://support.tenantcloud.com/en/articles/12313441-how-do-i-edit-a-property.md)
- [How do I get Steadily insurance for my property?](https://support.tenantcloud.com/en/articles/13671197-how-do-i-get-steadily-insurance-for-my-property.md)
- [How do I add a unit?](https://support.tenantcloud.com/en/articles/11934185-how-do-i-add-a-unit.md): Learn how to add a unit
- [How do I remove a unit?](https://support.tenantcloud.com/en/articles/11934202-how-do-i-remove-a-unit.md)
- [How do I edit a unit?](https://support.tenantcloud.com/en/articles/11934211-how-do-i-edit-a-unit.md)
- [How do I view all vacant/occupied units?](https://support.tenantcloud.com/en/articles/11934213-how-do-i-view-all-vacant-occupied-units.md)
- [How do I filter my units?](https://support.tenantcloud.com/en/articles/11934216-how-do-i-filter-my-units.md)
- [How do I add a commercial unit?](https://support.tenantcloud.com/en/articles/11934220-how-do-i-add-a-commercial-unit.md): Learn how to add a commercial unit
- [How do I share a listing?](https://support.tenantcloud.com/en/articles/11947255-how-do-i-share-a-listing.md)
- [How do I view the listing?](https://support.tenantcloud.com/en/articles/11947271-how-do-i-view-the-listing.md)
- [How do I list a unit to Marketing websites?](https://support.tenantcloud.com/en/articles/11947422-how-do-i-list-a-unit-to-marketing-websites.md)
- [Can a unit be listed even if someone is living there?](https://support.tenantcloud.com/en/articles/11947505-can-a-unit-be-listed-even-if-someone-is-living-there.md)
- [How do I set up an application fee amount?](https://support.tenantcloud.com/en/articles/11947544-how-do-i-set-up-an-application-fee-amount.md)
- [How do I unlist a unit?](https://support.tenantcloud.com/en/articles/11947600-how-do-i-unlist-a-unit.md)
- [How do I edit a listing?](https://support.tenantcloud.com/en/articles/11947634-how-do-i-edit-a-listing.md)
- [What is Rentals?](https://support.tenantcloud.com/en/articles/11947636-what-is-rentals.md)
- [How can I show/hide my phone number on Listing Website?](https://support.tenantcloud.com/en/articles/11947638-how-can-i-show-hide-my-phone-number-on-listing-website.md)
- [Syndication to Marketing websites](https://support.tenantcloud.com/en/articles/11947643-syndication-to-marketing-websites.md)
- [Can I add a ribbon to my listing?](https://support.tenantcloud.com/en/articles/11947653-can-i-add-a-ribbon-to-my-listing.md)
- [AI listing assistant Cloudia](https://support.tenantcloud.com/en/articles/12781438-ai-listing-assistant-cloudia.md)
- [How can I collect leads?](https://support.tenantcloud.com/en/articles/11947667-how-can-i-collect-leads.md)
- [What can I do with a lead?](https://support.tenantcloud.com/en/articles/11947672-what-can-i-do-with-a-lead.md)
- [How does CRM work?](https://support.tenantcloud.com/en/articles/11947674-how-does-crm-work.md)
- [How do I add an application manually?](https://support.tenantcloud.com/en/articles/11942728-how-do-i-add-an-application-manually.md)
- [How do I edit the application?](https://support.tenantcloud.com/en/articles/11942732-how-do-i-edit-the-application.md)
- [How do I upload documents to the application?](https://support.tenantcloud.com/en/articles/11942739-how-do-i-upload-documents-to-the-application.md)
- [How do I view the Timeline for the application?](https://support.tenantcloud.com/en/articles/11942744-how-do-i-view-the-timeline-for-the-application.md)
- [How do I request additional information from an applicant?](https://support.tenantcloud.com/en/articles/11942749-how-do-i-request-additional-information-from-an-applicant.md)
- [How do I invite applicants to apply online?](https://support.tenantcloud.com/en/articles/11942754-how-do-i-invite-applicants-to-apply-online.md)
- [How do I approve or decline the applicants?](https://support.tenantcloud.com/en/articles/11942761-how-do-i-approve-or-decline-the-applicants.md)
- [How do I filter rental applications?](https://support.tenantcloud.com/en/articles/11942770-how-do-i-filter-rental-applications.md)
- [How do I print an application?](https://support.tenantcloud.com/en/articles/11942781-how-do-i-print-an-application.md)
- [How does the potential tenant apply to a property?](https://support.tenantcloud.com/en/articles/11946969-how-does-the-potential-tenant-apply-to-a-property.md)
- [How do I screen a tenant?](https://support.tenantcloud.com/en/articles/11947104-how-do-i-screen-a-tenant.md)
- [How long is the screening report available to view?](https://support.tenantcloud.com/en/articles/11947151-how-long-is-the-screening-report-available-to-view.md)
- [How are Credit Card data protected?](https://support.tenantcloud.com/en/articles/11947176-how-are-credit-card-data-protected.md)
- [Why is SSN encrypted?](https://support.tenantcloud.com/en/articles/11947210-why-is-ssn-encrypted.md)
- [Can I still request a screening if a tenant does not apply online?](https://support.tenantcloud.com/en/articles/11947213-can-i-still-request-a-screening-if-a-tenant-does-not-apply-online.md)
- [Will I be charged if my applicant didn't pass the identity verification?](https://support.tenantcloud.com/en/articles/11947215-will-i-be-charged-if-my-applicant-didn-t-pass-the-identity-verification.md)
- [What if my applicant is unable to pass identity verification?](https://support.tenantcloud.com/en/articles/11947218-what-if-my-applicant-is-unable-to-pass-identity-verification.md)
- [Can I require a screening report from tenants when they apply online?](https://support.tenantcloud.com/en/articles/11947222-can-i-require-a-screening-report-from-tenants-when-they-apply-online.md)
- [What does the Full Check report look like?](https://support.tenantcloud.com/en/articles/11947237-what-does-the-full-check-report-look-like.md)
- [How do I write an Adverse Action Letter?](https://support.tenantcloud.com/en/articles/11947245-how-do-i-write-an-adverse-action-letter.md): Learn how to write an adverse action letter
- [What is the difference between Credit and Resident Scores?](https://support.tenantcloud.com/en/articles/11947248-what-is-the-difference-between-credit-and-resident-scores.md)
- [Can I request a screening from an applicant after they submitted an application?](https://support.tenantcloud.com/en/articles/11947252-can-i-request-a-screening-from-an-applicant-after-they-submitted-an-application.md)
- [Income & Employment Verification](https://support.tenantcloud.com/en/articles/12781494-income-employment-verification.md)
- [How do I set up automatic Renewal Fee invoicing?](https://support.tenantcloud.com/en/articles/11934224-how-do-i-set-up-automatic-renewal-fee-invoicing.md): Learn how to set up automatic renewal fee invoicing
- [How do I require the information from the tenant while signing the lease agreement?](https://support.tenantcloud.com/en/articles/11941227-how-do-i-require-the-information-from-the-tenant-while-signing-the-lease-agreement.md)
- [How do I add a tenant to the existing lease?](https://support.tenantcloud.com/en/articles/11941431-how-do-i-add-a-tenant-to-the-existing-lease.md): Learn how to add a tenant to an existing lease
- [How do I edit/delete a draft lease?](https://support.tenantcloud.com/en/articles/11941512-how-do-i-edit-delete-a-draft-lease.md)
- [How do I create a lease with zero rent?](https://support.tenantcloud.com/en/articles/11941558-how-do-i-create-a-lease-with-zero-rent.md): Learn how to create a lease with zero rent
- [How do I upload my own lease?](https://support.tenantcloud.com/en/articles/11941623-how-do-i-upload-my-own-lease.md): Learn how to upload your own lease
- [What is the difference if I create a lease for my tenants to pay individually vs. jointly?](https://support.tenantcloud.com/en/articles/11942442-what-is-the-difference-if-i-create-a-lease-for-my-tenants-to-pay-individually-vs-jointly.md)
- [How do I publish next month’s rent invoice?](https://support.tenantcloud.com/en/articles/11942488-how-do-i-publish-next-month-s-rent-invoice.md)
- [Is it possible for a tenant to have more than one active lease?](https://support.tenantcloud.com/en/articles/11942530-is-it-possible-for-a-tenant-to-have-more-than-one-active-lease.md)
- [What notifications can tenants and landlords receive based on a lease?](https://support.tenantcloud.com/en/articles/11942536-what-notifications-can-tenants-and-landlords-receive-based-on-a-lease.md)
- [How do I view leases?](https://support.tenantcloud.com/en/articles/11942546-how-do-i-view-leases.md)
- [How do I renew a lease?](https://support.tenantcloud.com/en/articles/11942552-how-do-i-renew-a-lease.md)
- [How do I edit a lease?](https://support.tenantcloud.com/en/articles/11942563-how-do-i-edit-a-lease.md)
- [How do I add roommates that pay individually?](https://support.tenantcloud.com/en/articles/11942575-how-do-i-add-roommates-that-pay-individually.md)
- [How do I add roommates that pay jointly?](https://support.tenantcloud.com/en/articles/11942587-how-do-i-add-roommates-that-pay-jointly.md)
- [How do I require my tenant to sign the agreement electronically?](https://support.tenantcloud.com/en/articles/11942595-how-do-i-require-my-tenant-to-sign-the-agreement-electronically.md)
- [How do I create a lease?](https://support.tenantcloud.com/en/articles/11942612-how-do-i-create-a-lease.md)
- [Where can I find the lease signed by my tenant?](https://support.tenantcloud.com/en/articles/12313545-where-can-i-find-the-lease-signed-by-my-tenant.md)
- [What is the difference between roommates and dependents?](https://support.tenantcloud.com/en/articles/11942507-what-is-the-difference-between-roommates-and-dependents.md)
- [How do I connect with my tenant and share the lease?](https://support.tenantcloud.com/en/articles/12313640-how-do-i-connect-with-my-tenant-and-share-the-lease.md)
- [What is the Occupancy Board?](https://support.tenantcloud.com/en/articles/11934077-what-is-the-occupancy-board.md): Learn about the Occupancy Board
- [How do I import leases?](https://support.tenantcloud.com/en/articles/12820238-how-do-i-import-leases.md)
- [Move-in/ Move-out Inspections](https://support.tenantcloud.com/en/articles/11934038-move-in-move-out-inspections.md)
- [How do I complete the Move-out Inspection?](https://support.tenantcloud.com/en/articles/11934042-how-do-i-complete-the-move-out-inspection.md)
- [How do I track Inspections?](https://support.tenantcloud.com/en/articles/11934049-how-do-i-track-inspections.md)
- [How do I request the Move-in Inspection from the tenant?](https://support.tenantcloud.com/en/articles/11934067-how-do-i-request-the-move-in-inspection-from-the-tenant.md)
- [What is Renters Insurance?](https://support.tenantcloud.com/en/articles/11947683-what-is-renters-insurance.md)
- [How do I request Renters Insurance from tenants?](https://support.tenantcloud.com/en/articles/11947694-how-do-i-request-renters-insurance-from-tenants.md)
- [What are Utility providers?](https://support.tenantcloud.com/en/articles/11947717-what-are-utility-providers.md)
- [How do I require tenant to set up utilities?](https://support.tenantcloud.com/en/articles/11947719-how-do-i-require-tenant-to-set-up-utilities.md)
- [How can I enable/disable utility providers?](https://support.tenantcloud.com/en/articles/11947723-how-can-i-enable-disable-utility-providers.md)
- [How can my tenants build their credit history?](https://support.tenantcloud.com/en/articles/11947244-how-can-my-tenants-build-their-credit-history.md)
- [How do I delete a lease?](https://support.tenantcloud.com/en/articles/11942649-how-do-i-delete-a-lease.md)
- [How do I remove a tenant from the lease?](https://support.tenantcloud.com/en/articles/11942668-how-do-i-remove-a-tenant-from-the-lease.md)
- [How do I end a lease?](https://support.tenantcloud.com/en/articles/11942679-how-do-i-end-a-lease.md)
- [How do I add a tenant?](https://support.tenantcloud.com/en/articles/11956569-how-do-i-add-a-tenant.md)
- [How do I connect with a tenant?](https://support.tenantcloud.com/en/articles/11956575-how-do-i-connect-with-a-tenant.md)
- [How do I archive a tenant?](https://support.tenantcloud.com/en/articles/11956592-how-do-i-archive-a-tenant.md)
- [How do I edit my tenant’s profile?](https://support.tenantcloud.com/en/articles/11956597-how-do-i-edit-my-tenant-s-profile.md): Editing your tenants profile
- [How do I remove the connection with a tenant?](https://support.tenantcloud.com/en/articles/11956608-how-do-i-remove-the-connection-with-a-tenant.md)
- [How do I remove a tenant?](https://support.tenantcloud.com/en/articles/11956607-how-do-i-remove-a-tenant.md)
- [How do I resend a connection request to a tenant?](https://support.tenantcloud.com/en/articles/11956633-how-do-i-resend-a-connection-request-to-a-tenant.md)
- [How do I filter my tenants?](https://support.tenantcloud.com/en/articles/11956632-how-do-i-filter-my-tenants.md)
- [How do I change/edit a tenant's email address?](https://support.tenantcloud.com/en/articles/12314182-how-do-i-change-edit-a-tenant-s-email-address.md)
- [How do I view a tenant profile?](https://support.tenantcloud.com/en/articles/11956582-how-do-i-view-a-tenant-profile.md)
- [How do I edit the tenant's timeline?](https://support.tenantcloud.com/en/articles/11950968-how-do-i-edit-the-tenant-s-timeline.md)
- [Why can't my Tenant see invoices?](https://support.tenantcloud.com/en/articles/12314277-why-can-t-my-tenant-see-invoices.md)
- [How do I unarchive a tenant?](https://support.tenantcloud.com/en/articles/11956631-how-do-i-unarchive-a-tenant.md)
- [How do I import my contacts data?](https://support.tenantcloud.com/en/articles/11896949-how-do-i-import-my-contacts-data.md): Import your contacts
- [How do I set up automatic owner distribution invoicing?](https://support.tenantcloud.com/en/articles/11957377-how-do-i-set-up-automatic-owner-distribution-invoicing.md)
- [How do I add a required reserve to the property?](https://support.tenantcloud.com/en/articles/11957397-how-do-i-add-a-required-reserve-to-the-property.md)
- [How do I share reports an owner can view?](https://support.tenantcloud.com/en/articles/11957452-how-do-i-share-reports-an-owner-can-view.md)
- [How do I connect with my owner?](https://support.tenantcloud.com/en/articles/11957480-how-do-i-connect-with-my-owner.md)
- [How do I filter my owners?](https://support.tenantcloud.com/en/articles/11957484-how-do-i-filter-my-owners.md)
- [How do I unassign an owner from a property?](https://support.tenantcloud.com/en/articles/11957498-how-do-i-unassign-an-owner-from-a-property.md)
- [How do I archive/unarchive my owner?](https://support.tenantcloud.com/en/articles/11957495-how-do-i-archive-unarchive-my-owner.md)
- [How do I view the total owner\(s\) balance, total required reserve, and total distribution balance for an owner?](https://support.tenantcloud.com/en/articles/11957519-how-do-i-view-the-total-owner-s-balance-total-required-reserve-and-total-distribution-balance-for-an-owner.md)
- [How do I add an owner?](https://support.tenantcloud.com/en/articles/11957374-how-do-i-add-an-owner.md)
- [How do I create an owner agreement?](https://support.tenantcloud.com/en/articles/11957431-how-do-i-create-an-owner-agreement.md)
- [How do I remove an owner?](https://support.tenantcloud.com/en/articles/11957486-how-do-i-remove-an-owner.md)
- [How do I disable automatic owner distribution invoicing?](https://support.tenantcloud.com/en/articles/11957535-how-do-i-disable-automatic-owner-distribution-invoicing.md)
- [How do I set up management fees?](https://support.tenantcloud.com/en/articles/12314387-how-do-i-set-up-management-fees.md)
- [How do I make an invoice visible/invisible to my owner?](https://support.tenantcloud.com/en/articles/12314570-how-do-i-make-an-invoice-visible-invisible-to-my-owner.md)
- [How do I automatically calculate a service fee to owner?](https://support.tenantcloud.com/en/articles/12315754-how-do-i-automatically-calculate-a-service-fee-to-owner.md)
- [Can property managers connect owners to properties?](https://support.tenantcloud.com/en/articles/11933719-can-property-managers-connect-owners-to-properties.md)
- [How do I remove the connection with Service Pro?](https://support.tenantcloud.com/en/articles/11957527-how-do-i-remove-the-connection-with-service-pro.md): Learn how you can remove a connection with a service pro
- [How do I archive/unarchive my Service Pro?](https://support.tenantcloud.com/en/articles/11957531-how-do-i-archive-unarchive-my-service-pro.md)
- [How do I filter my Service Pros?](https://support.tenantcloud.com/en/articles/11957534-how-do-i-filter-my-service-pros.md)
- [How do I connect with my Service Pro?](https://support.tenantcloud.com/en/articles/11957542-how-do-i-connect-with-my-service-pro.md)
- [How do I add a professional?](https://support.tenantcloud.com/en/articles/11957540-how-do-i-add-a-professional.md)
- [How do I publish a post on the Property Message Board?](https://support.tenantcloud.com/en/articles/11957591-how-do-i-publish-a-post-on-the-property-message-board.md)
- [How do I communicate with my team members?](https://support.tenantcloud.com/en/articles/11957574-how-do-i-communicate-with-my-team-members.md)
- [How do I send a message to my Tenant/Service Pro/Owner?](https://support.tenantcloud.com/en/articles/11957573-how-do-i-send-a-message-to-my-tenant-service-pro-owner.md)
- [How do I communicate with my leads?](https://support.tenantcloud.com/en/articles/11957571-how-do-i-communicate-with-my-leads.md)
- [How do I send a message?](https://support.tenantcloud.com/en/articles/11957569-how-do-i-send-a-message.md)
- [How do I change NSF fee settings?](https://support.tenantcloud.com/en/articles/11909123-how-do-i-change-nsf-fee-settings.md): Learn how to change an NSF Fee
- [How do tenants submit online payments?](https://support.tenantcloud.com/en/articles/11909130-how-do-tenants-submit-online-payments.md): Learn how tenants submit their online payments
- [What’s an NSF fee?](https://support.tenantcloud.com/en/articles/12890924-what-s-an-nsf-fee.md)
- [What are the payment processing times for different methods and why can delays occur?](https://support.tenantcloud.com/en/articles/13380024-what-are-the-payment-processing-times-for-different-methods-and-why-can-delays-occur.md)
- [Why might payments in TenantCloud show as pending or failed?](https://support.tenantcloud.com/en/articles/13533557-why-might-payments-in-tenantcloud-show-as-pending-or-failed.md)
- [Issues verifying my bank](https://support.tenantcloud.com/en/articles/11909278-issues-verifying-my-bank.md)
- [What is Stripe Capital?](https://support.tenantcloud.com/en/articles/11909296-what-is-stripe-capital.md)
- [Credit Card Disputes](https://support.tenantcloud.com/en/articles/11909306-credit-card-disputes.md): Understanding Payment Disputes \(Chargebacks\)
- [ACH refunds and disputes](https://support.tenantcloud.com/en/articles/11909319-ach-refunds-and-disputes.md): Understanding ACH Refunds and Disputes
- [What should I do if it is unable to debit from or deposit into my bank account?](https://support.tenantcloud.com/en/articles/11909329-what-should-i-do-if-it-is-unable-to-debit-from-or-deposit-into-my-bank-account.md)
- [What is Faster Payments?](https://support.tenantcloud.com/en/articles/11909342-what-is-faster-payments.md): Learn about faster payments
- [What is the difference between individual and business accounts?](https://support.tenantcloud.com/en/articles/11909358-what-is-the-difference-between-individual-and-business-accounts.md): Learn about the differences between an Individual and a Business account
- [Why do I have to provide EIN, TIN and other documents?](https://support.tenantcloud.com/en/articles/11909374-why-do-i-have-to-provide-ein-tin-and-other-documents.md)
- [How do I set up a business Online Payments account?](https://support.tenantcloud.com/en/articles/11909379-how-do-i-set-up-a-business-online-payments-account.md)
- [Why did my transaction to/from my bank fail?](https://support.tenantcloud.com/en/articles/11909397-why-did-my-transaction-to-from-my-bank-fail.md)
- [What currencies are supported?](https://support.tenantcloud.com/en/articles/11909399-what-currencies-are-supported.md)
- [How do I deactivate/ re-activate my Online Payments account?](https://support.tenantcloud.com/en/articles/11909401-how-do-i-deactivate-re-activate-my-online-payments-account.md)
- [Why do I have to provide Date of birth and Social Security Number?](https://support.tenantcloud.com/en/articles/11909407-why-do-i-have-to-provide-date-of-birth-and-social-security-number.md): Learn why you need to provide your date of birth and Social Security Number
- [How do I set up an individual Online Payments account?](https://support.tenantcloud.com/en/articles/11909441-how-do-i-set-up-an-individual-online-payments-account.md): Learn how to set up your individual online payments account
- [How do I manage who pays transaction fees?](https://support.tenantcloud.com/en/articles/11909453-how-do-i-manage-who-pays-transaction-fees.md)
- [How much can I send? - Transaction limits](https://support.tenantcloud.com/en/articles/11909470-how-much-can-i-send-transaction-limits.md)
- [How do I assign a property to a bank account?](https://support.tenantcloud.com/en/articles/11909479-how-do-i-assign-a-property-to-a-bank-account.md): Learn how to assign a property to a bank account
- [How do I add a bank account?](https://support.tenantcloud.com/en/articles/11909546-how-do-i-add-a-bank-account.md)
- [I live in US and have US based bank account. Can I receive rent from my rental located in other countries?](https://support.tenantcloud.com/en/articles/11909563-i-live-in-us-and-have-us-based-bank-account-can-i-receive-rent-from-my-rental-located-in-other-countries.md)
- [Why am I being asked for more documentation?](https://support.tenantcloud.com/en/articles/11909578-why-am-i-being-asked-for-more-documentation.md): Learn why you are getting asked for more documentation
- [What is Online Payments?](https://support.tenantcloud.com/en/articles/11909591-what-is-online-payments.md)
- [How do I delete my bank account?](https://support.tenantcloud.com/en/articles/12856889-how-do-i-delete-my-bank-account.md)
- [SSN/EIN - Frequently Asked Questions](https://support.tenantcloud.com/en/articles/13491771-ssn-ein-frequently-asked-questions.md): If your mind scrambles when you see acronyms such as EIN/LLC/ITIN/SSN, then this article is for you! 🙂
- [Instant Payouts](https://support.tenantcloud.com/en/articles/16781756-instant-payouts.md)
- [What is a 1099-K form?](https://support.tenantcloud.com/en/articles/11933115-what-is-a-1099-k-form.md): Learn about 1099-K Forms
- [Where is my 1099-K tax form?](https://support.tenantcloud.com/en/articles/11933269-where-is-my-1099-k-tax-form.md)
- [I don’t see a 1099-K tax form](https://support.tenantcloud.com/en/articles/11933275-i-don-t-see-a-1099-k-tax-form.md)
- [Which set of tax details will be used on my 1099 tax form?](https://support.tenantcloud.com/en/articles/11933347-which-set-of-tax-details-will-be-used-on-my-1099-tax-form.md)
- [Why did I receive a 1099-K tax form?](https://support.tenantcloud.com/en/articles/11933362-why-did-i-receive-a-1099-k-tax-form.md)
- [How does e-delivery work?](https://support.tenantcloud.com/en/articles/11933452-how-does-e-delivery-work.md): Learning how e-delivery works
- [Questions about the 1099-K form for the 2025 tax year](https://support.tenantcloud.com/en/articles/11933458-questions-about-the-1099-k-form-for-the-2025-tax-year.md)
- [What is the difference between 1099-K and 1099-NEC/MISC Tax Forms?](https://support.tenantcloud.com/en/articles/11933467-what-is-the-difference-between-1099-k-and-1099-nec-misc-tax-forms.md)
- [My 1099 tax form is incorrect. How do I make changes?](https://support.tenantcloud.com/en/articles/11933446-my-1099-tax-form-is-incorrect-how-do-i-make-changes.md)
- [How do I view how much my tenants owe me?](https://support.tenantcloud.com/en/articles/11953813-how-do-i-view-how-much-my-tenants-owe-me.md)
- [How do I unvoid invoices?](https://support.tenantcloud.com/en/articles/11953824-how-do-i-unvoid-invoices.md)
- [How do I mark a transaction as paid?](https://support.tenantcloud.com/en/articles/11953833-how-do-i-mark-a-transaction-as-paid.md)
- [How do I edit an invoice?](https://support.tenantcloud.com/en/articles/11953835-how-do-i-edit-an-invoice.md)
- [What does each transaction status mean?](https://support.tenantcloud.com/en/articles/11953838-what-does-each-transaction-status-mean.md)
- [How do I filter transactions in my accounting?](https://support.tenantcloud.com/en/articles/11953922-how-do-i-filter-transactions-in-my-accounting.md)
- [How do I view the list of all recurring transactions?](https://support.tenantcloud.com/en/articles/11953989-how-do-i-view-the-list-of-all-recurring-transactions.md)
- [How do I waive a late fee invoice?](https://support.tenantcloud.com/en/articles/11954038-how-do-i-waive-a-late-fee-invoice.md)
- [How do I print invoices?](https://support.tenantcloud.com/en/articles/11954127-how-do-i-print-invoices.md)
- [How do I clone invoices?](https://support.tenantcloud.com/en/articles/11954183-how-do-i-clone-invoices.md)
- [How do I send a rent receipt to my tenants?](https://support.tenantcloud.com/en/articles/11954212-how-do-i-send-a-rent-receipt-to-my-tenants.md): Learn how to send a rent receipt to your tenants
- [How do I end/delete a recurring transaction?](https://support.tenantcloud.com/en/articles/11954261-how-do-i-end-delete-a-recurring-transaction.md)
- [How do I add HOA fees?](https://support.tenantcloud.com/en/articles/11954265-how-do-i-add-hoa-fees.md)
- [How do I add a mortgage invoice?](https://support.tenantcloud.com/en/articles/11954271-how-do-i-add-a-mortgage-invoice.md): Learn how to add a mortgage invoice
- [How do I apply a discount for my tenant?](https://support.tenantcloud.com/en/articles/11954277-how-do-i-apply-a-discount-for-my-tenant.md)
- [How do I pay an owner?](https://support.tenantcloud.com/en/articles/11954280-how-do-i-pay-an-owner.md)
- [How do I pay a service pro?](https://support.tenantcloud.com/en/articles/11954285-how-do-i-pay-a-service-pro.md)
- [How do I delete an invoice?](https://support.tenantcloud.com/en/articles/11954286-how-do-i-delete-an-invoice.md)
- [How do I set up automatic management fees on a lease?](https://support.tenantcloud.com/en/articles/11954293-how-do-i-set-up-automatic-management-fees-on-a-lease.md)
- [How do I invoice Tenant and pay ServicePro for maintenance request?](https://support.tenantcloud.com/en/articles/11954298-how-do-i-invoice-tenant-and-pay-servicepro-for-maintenance-request.md)
- [How do I view and pay the owner distribution in bulk?](https://support.tenantcloud.com/en/articles/11954309-how-do-i-view-and-pay-the-owner-distribution-in-bulk.md): Learn how to view and pay the owner distribution in bulk
- [How do I block a specific tenant/owner from paying online?](https://support.tenantcloud.com/en/articles/11954353-how-do-i-block-a-specific-tenant-owner-from-paying-online.md)
- [How do I view and edit management fee invoices in bulk?](https://support.tenantcloud.com/en/articles/11954376-how-do-i-view-and-edit-management-fee-invoices-in-bulk.md)
- [How do I add an owner contribution?](https://support.tenantcloud.com/en/articles/11954378-how-do-i-add-an-owner-contribution.md)
- [How do I void the transaction?](https://support.tenantcloud.com/en/articles/11954380-how-do-i-void-the-transaction.md)
- [How do I delete a recurring expense invoice?](https://support.tenantcloud.com/en/articles/11955756-how-do-i-delete-a-recurring-expense-invoice.md)
- [How do I easily mark multiple transactions as paid?](https://support.tenantcloud.com/en/articles/11955765-how-do-i-easily-mark-multiple-transactions-as-paid.md)
- [How do I add in past transactions for my tenants?](https://support.tenantcloud.com/en/articles/11955770-how-do-i-add-in-past-transactions-for-my-tenants.md): Learn how to add past transactions for your tenants
- [How do I create an invoice?](https://support.tenantcloud.com/en/articles/11955773-how-do-i-create-an-invoice.md): Learn how to create an invoice
- [How do I create recurring charges to my tenants?](https://support.tenantcloud.com/en/articles/12313860-how-do-i-create-recurring-charges-to-my-tenants.md)
- [What are manually recorded payments, and how do they differ from processed payments?](https://support.tenantcloud.com/en/articles/13551853-what-are-manually-recorded-payments-and-how-do-they-differ-from-processed-payments.md)
- [Where do I find the invoice payment activity?](https://support.tenantcloud.com/en/articles/11909568-where-do-i-find-the-invoice-payment-activity.md)
- [How do I add credits?](https://support.tenantcloud.com/en/articles/11955855-how-do-i-add-credits.md)
- [How do I add deposits?](https://support.tenantcloud.com/en/articles/11956341-how-do-i-add-deposits.md)
- [How do I return a deposit?](https://support.tenantcloud.com/en/articles/11955779-how-do-i-return-a-deposit.md)
- [How do I apply deposits/credits towards invoices?](https://support.tenantcloud.com/en/articles/11955785-how-do-i-apply-deposits-credits-towards-invoices.md): Learn how to apply deposits and credits toward invoices
- [How do I add an expense invoice?](https://support.tenantcloud.com/en/articles/11955791-how-do-i-add-an-expense-invoice.md)
- [How do I refund money to my tenant?](https://support.tenantcloud.com/en/articles/11955794-how-do-i-refund-money-to-my-tenant.md): Learn how you can refund your tenant
- [How do I find the invoices the deposit was applied to?](https://support.tenantcloud.com/en/articles/12929282-how-do-i-find-the-invoices-the-deposit-was-applied-to.md)
- [How far back can I autoload the historic transactions?](https://support.tenantcloud.com/en/articles/11955802-how-far-back-can-i-autoload-the-historic-transactions.md)
- [Why do I need to re-add my bank account?](https://support.tenantcloud.com/en/articles/11955805-why-do-i-need-to-re-add-my-bank-account.md)
- [How do I unreconcile or ignore the transactions?](https://support.tenantcloud.com/en/articles/11955819-how-do-i-unreconcile-or-ignore-the-transactions.md)
- [How often does the bank feed refresh?](https://support.tenantcloud.com/en/articles/11955830-how-often-does-the-bank-feed-refresh.md)
- [Bank connection security](https://support.tenantcloud.com/en/articles/11955834-bank-connection-security.md): Learn about your bank connection security
- [How many financial institutions are available?](https://support.tenantcloud.com/en/articles/11955839-how-many-financial-institutions-are-available.md): Learn how many financial institutions are available.
- [How do I reconcile multiple line items \(split transactions\)?](https://support.tenantcloud.com/en/articles/11955846-how-do-i-reconcile-multiple-line-items-split-transactions.md)
- [How do I reconcile my accounting?](https://support.tenantcloud.com/en/articles/12313915-how-do-i-reconcile-my-accounting.md)
- [Renters Insurance](https://support.tenantcloud.com/en/articles/11957633-renters-insurance.md)
- [Operating Statement](https://support.tenantcloud.com/en/articles/11956634-operating-statement.md)
- [1099-NEC/MISC tax form](https://support.tenantcloud.com/en/articles/11957651-1099-nec-misc-tax-form.md)
- [Deposits & Liabilities](https://support.tenantcloud.com/en/articles/11957657-deposits-liabilities.md)
- [Profit & Loss Statement](https://support.tenantcloud.com/en/articles/11957678-profit-loss-statement.md)
- [Property Expenses](https://support.tenantcloud.com/en/articles/11957693-property-expenses.md)
- [Online Payments](https://support.tenantcloud.com/en/articles/11957719-online-payments.md)
- [Provider Statement](https://support.tenantcloud.com/en/articles/11957733-provider-statement.md)
- [Tenant Screening](https://support.tenantcloud.com/en/articles/11957742-tenant-screening.md)
- [Property Statement](https://support.tenantcloud.com/en/articles/11957750-property-statement.md)
- [Tax Preparation](https://support.tenantcloud.com/en/articles/11957759-tax-preparation.md)
- [Contacts](https://support.tenantcloud.com/en/articles/11957761-contacts.md)
- [Rent Roll](https://support.tenantcloud.com/en/articles/11957788-rent-roll.md)
- [Tenant Statement](https://support.tenantcloud.com/en/articles/11957930-tenant-statement.md)
- [Lease Statement](https://support.tenantcloud.com/en/articles/11957968-lease-statement.md)
- [Owner Statement](https://support.tenantcloud.com/en/articles/12314630-owner-statement.md)
- [Maintenance Requests](https://support.tenantcloud.com/en/articles/12314651-maintenance-requests.md)
- [Vacant Rentals](https://support.tenantcloud.com/en/articles/12781498-vacant-rentals.md)
- [How do I get a Rentability report?](https://support.tenantcloud.com/en/articles/11957617-how-do-i-get-a-rentability-report.md)
- [Introduction to Reports](https://support.tenantcloud.com/en/articles/11957632-introduction-to-reports.md)
- [How do I assign a maintenance request to my service pro?](https://support.tenantcloud.com/en/articles/11957995-how-do-i-assign-a-maintenance-request-to-my-service-pro.md)
- [How do I change the status of maintenance requests?](https://support.tenantcloud.com/en/articles/11958022-how-do-i-change-the-status-of-maintenance-requests.md)
- [How do I submit a maintenance request?](https://support.tenantcloud.com/en/articles/11958012-how-do-i-submit-a-maintenance-request.md)
- [What does the status of the maintenance request indicate?](https://support.tenantcloud.com/en/articles/11958004-what-does-the-status-of-the-maintenance-request-indicate.md): Learn what the status of the maintenance request indicates
- [How do I communicate with a Tenant and ServicePro within a maintenance request?](https://support.tenantcloud.com/en/articles/11957991-how-do-i-communicate-with-a-tenant-and-servicepro-within-a-maintenance-request.md)
- [Can I re-assign the maintenance request to another ServicePro?](https://support.tenantcloud.com/en/articles/11957905-can-i-re-assign-the-maintenance-request-to-another-servicepro.md)
- [How do I filter my maintenance requests?](https://support.tenantcloud.com/en/articles/11957918-how-do-i-filter-my-maintenance-requests.md)
- [How do I resolve the Maintenance request?](https://support.tenantcloud.com/en/articles/11957927-how-do-i-resolve-the-maintenance-request.md)
- [How can I find a Service Pro?](https://support.tenantcloud.com/en/articles/15551774-how-can-i-find-a-service-pro.md)
- [How do I add a maintenance recurring request?](https://support.tenantcloud.com/en/articles/11958133-how-do-i-add-a-maintenance-recurring-request.md)
- [How do I stop a recurring maintenance request?](https://support.tenantcloud.com/en/articles/11958132-how-do-i-stop-a-recurring-maintenance-request.md): Learn how to stop a maintenance request
- [How do I add a Residential Agreement template?](https://support.tenantcloud.com/en/articles/11956516-how-do-i-add-a-residential-agreement-template.md): Learn how you can add a residential agreement template
- [How do I add a Property Management Agreement template?](https://support.tenantcloud.com/en/articles/11956532-how-do-i-add-a-property-management-agreement-template.md)
- [How do I use the Landlord forms offered by TenantCloud?](https://support.tenantcloud.com/en/articles/11956550-how-do-i-use-the-landlord-forms-offered-by-tenantcloud.md)
- [How do I purchase state-specific forms?](https://support.tenantcloud.com/en/articles/11956561-how-do-i-purchase-state-specific-forms.md)
- [How do I add Notice Templates?](https://support.tenantcloud.com/en/articles/11956437-how-do-i-add-notice-templates.md)
- [How do I update the electronic signature?](https://support.tenantcloud.com/en/articles/11956440-how-do-i-update-the-electronic-signature.md)
- [How do I include initials in document templates?](https://support.tenantcloud.com/en/articles/11956443-how-do-i-include-initials-in-document-templates.md)
- [How do I use autofill elements?](https://support.tenantcloud.com/en/articles/11956455-how-do-i-use-autofill-elements.md)
- [How do I upload and edit the PDF template?](https://support.tenantcloud.com/en/articles/11956471-how-do-i-upload-and-edit-the-pdf-template.md)
- [How do I view my Templates?](https://support.tenantcloud.com/en/articles/11956478-how-do-i-view-my-templates.md)
- [Do you provide E-sign certificate?](https://support.tenantcloud.com/en/articles/11956485-do-you-provide-e-sign-certificate.md)
- [How do I edit my Notices Templates?](https://support.tenantcloud.com/en/articles/11956486-how-do-i-edit-my-notices-templates.md)
- [How do I send a notice to a tenant to sign?](https://support.tenantcloud.com/en/articles/11956491-how-do-i-send-a-notice-to-a-tenant-to-sign.md)
- [How do I view my Notices Templates?](https://support.tenantcloud.com/en/articles/11956505-how-do-i-view-my-notices-templates.md)
- [How do I remove Notices Templates?](https://support.tenantcloud.com/en/articles/11956511-how-do-i-remove-notices-templates.md)
- [How do I manage all the uploaded files?](https://support.tenantcloud.com/en/articles/11956359-how-do-i-manage-all-the-uploaded-files.md)
- [How do I rename a file in the File Manager?](https://support.tenantcloud.com/en/articles/11956385-how-do-i-rename-a-file-in-the-file-manager.md)
- [How do I view how many units and file storage I have used?](https://support.tenantcloud.com/en/articles/11956416-how-do-i-view-how-many-units-and-file-storage-i-have-used.md)

## Tenant

- [Let's Get Started!](https://support.tenantcloud.com/en/articles/11930700-let-s-get-started.md): Getting Started as a Tenant
- [What does my landlord see?](https://support.tenantcloud.com/en/articles/11930873-what-does-my-landlord-see.md)
- [What does my ServicePro see?](https://support.tenantcloud.com/en/articles/11930917-what-does-my-servicepro-see.md): For a better understanding of how the software works, tenants can take a look at the ServicePro Portal and it's main features.
- [How do I manage notifications?](https://support.tenantcloud.com/en/articles/11930947-how-do-i-manage-notifications.md)
- [How do I edit profile settings?](https://support.tenantcloud.com/en/articles/11931211-how-do-i-edit-profile-settings.md): Tenant Profile Settings
- [How do I set my time zone?](https://support.tenantcloud.com/en/articles/11931247-how-do-i-set-my-time-zone.md)
- [How do I view my saved cards?](https://support.tenantcloud.com/en/articles/11931271-how-do-i-view-my-saved-cards.md): Tenant viewing payment methods
- [How do I remove a saved card?](https://support.tenantcloud.com/en/articles/11931302-how-do-i-remove-a-saved-card.md): Removing tenant payment method
- [How do I log out of all devices at once?](https://support.tenantcloud.com/en/articles/11931338-how-do-i-log-out-of-all-devices-at-once.md): Logging out of tenant account
- [How do I track my login sessions?](https://support.tenantcloud.com/en/articles/11931424-how-do-i-track-my-login-sessions.md): Track Login Activity as a Tenant
- [How do I upload an account profile photo?](https://support.tenantcloud.com/en/articles/11931460-how-do-i-upload-an-account-profile-photo.md): Adding an Account Photo as a Tenant
- [How do I change my email address?](https://support.tenantcloud.com/en/articles/11931494-how-do-i-change-my-email-address.md)
- [How do I delete my account?](https://support.tenantcloud.com/en/articles/11931521-how-do-i-delete-my-account.md): Closing your account as a Tenant.
- [Having trouble finding your authentication code?](https://support.tenantcloud.com/en/articles/11931551-having-trouble-finding-your-authentication-code.md): Locating your Authentication Code as a Tenant
- [What do I do if I forgot my password?](https://support.tenantcloud.com/en/articles/11931573-what-do-i-do-if-i-forgot-my-password.md)
- [How do I use two-factor authentication?](https://support.tenantcloud.com/en/articles/11931600-how-do-i-use-two-factor-authentication.md): Using 2FA as a tenant
- [How do I disable two-factor authentication?](https://support.tenantcloud.com/en/articles/11931641-how-do-i-disable-two-factor-authentication.md)
- [How do I manage uploaded files?](https://support.tenantcloud.com/en/articles/11931656-how-do-i-manage-uploaded-files.md): Navigating to Uploaded Files as a Tenant
- [How do I verify my email address?](https://support.tenantcloud.com/en/articles/12873304-how-do-i-verify-my-email-address.md)
- [What is Stripe's identity verification technology?](https://support.tenantcloud.com/en/articles/13166115-what-is-stripe-s-identity-verification-technology.md)
- [How much do I owe my landlord?](https://support.tenantcloud.com/en/articles/11931729-how-much-do-i-owe-my-landlord.md): Where to locate tenant rent charges
- [What’s an NSF fee?](https://support.tenantcloud.com/en/articles/11931740-what-s-an-nsf-fee.md): Tenant inf on NSF Fee
- [How do I turn on/off the autopay option?](https://support.tenantcloud.com/en/articles/11931756-how-do-i-turn-on-off-the-autopay-option.md): Tenant Autopay Settings
- [How can I pay rent with a bank account?](https://support.tenantcloud.com/en/articles/11931758-how-can-i-pay-rent-with-a-bank-account.md)
- [How can I pay rent with a credit or debit card?](https://support.tenantcloud.com/en/articles/11931789-how-can-i-pay-rent-with-a-credit-or-debit-card.md): Paying rent with a Credit or Debit Card as a Tenant
- [How do I pay multiple invoices?](https://support.tenantcloud.com/en/articles/11931805-how-do-i-pay-multiple-invoices.md)
- [How do I pay rent in advance?](https://support.tenantcloud.com/en/articles/11931823-how-do-i-pay-rent-in-advance.md): Pay Rent Early as a Tenant
- [How do I add a bank account?](https://support.tenantcloud.com/en/articles/11931847-how-do-i-add-a-bank-account.md): Adding a Bank Account for Tenant Rent Payments
- [How do I delete my bank account?](https://support.tenantcloud.com/en/articles/12856899-how-do-i-delete-my-bank-account.md)
- [How do I view my rental?](https://support.tenantcloud.com/en/articles/11931968-how-do-i-view-my-rental.md): Viewing rental information as a tenant
- [How do I view lease information?](https://support.tenantcloud.com/en/articles/11932079-how-do-i-view-lease-information.md): Viewing lease information as a tenant
- [How do I sign a notice?](https://support.tenantcloud.com/en/articles/11933381-how-do-i-sign-a-notice.md): Tenants signing a notice
- [How do I view a list of transactions?](https://support.tenantcloud.com/en/articles/12315547-how-do-i-view-a-list-of-transactions.md)
- [How do I sign the lease agreement?](https://support.tenantcloud.com/en/articles/12328565-how-do-i-sign-the-lease-agreement.md)
- [How do I complete the Move-in inspection report requested by Landlord?](https://support.tenantcloud.com/en/articles/12781523-how-do-i-complete-the-move-in-inspection-report-requested-by-landlord.md)
- [How do I view the Move out Inspection report completed by the Landlord?](https://support.tenantcloud.com/en/articles/12781527-how-do-i-view-the-move-out-inspection-report-completed-by-the-landlord.md)
- [Renters insurance: general information](https://support.tenantcloud.com/en/articles/11932344-renters-insurance-general-information.md): General Information about Renter's Insurance
- [What does renters insurance cover?](https://support.tenantcloud.com/en/articles/11932380-what-does-renters-insurance-cover.md): Rental Insurance Coverages
- [How do I purchase renters insurance?](https://support.tenantcloud.com/en/articles/11932477-how-do-i-purchase-renters-insurance.md): Purchasing Renters Insurance.
- [How do I add a roommate as an additional name to the policy?](https://support.tenantcloud.com/en/articles/11932517-how-do-i-add-a-roommate-as-an-additional-name-to-the-policy.md): Adding a Roommate to Renters Insurance Policy.
- [How do I provide my renters insurance purchased outside the system?](https://support.tenantcloud.com/en/articles/11932534-how-do-i-provide-my-renters-insurance-purchased-outside-the-system.md): Uploading outside insurance policy information.
- [How do I change my policy?](https://support.tenantcloud.com/en/articles/11932572-how-do-i-change-my-policy.md): Changing your Assurant Policy
- [What happens to my coverage if I move?](https://support.tenantcloud.com/en/articles/11932581-what-happens-to-my-coverage-if-i-move.md): Transferring Renter Insurance
- [What documents can I receive electronically?](https://support.tenantcloud.com/en/articles/11932587-what-documents-can-i-receive-electronically.md): Which Insurance Documents are Delivered Electronically
- [Renter insurance billing and payment options](https://support.tenantcloud.com/en/articles/11932592-renter-insurance-billing-and-payment-options.md): Billing and payment options
- [How do I submit a maintenance request to my Landlord?](https://support.tenantcloud.com/en/articles/11932604-how-do-i-submit-a-maintenance-request-to-my-landlord.md): Submitting a Maintenance Request as a Tenant
- [How do I track a maintenance request?](https://support.tenantcloud.com/en/articles/11932638-how-do-i-track-a-maintenance-request.md): Tenants tracking for maintenance requests.
- [What does the status of the maintenance request indicate?](https://support.tenantcloud.com/en/articles/11932651-what-does-the-status-of-the-maintenance-request-indicate.md): Maintenance Request Status
- [How do I communicate with my landlord within a maintenance request?](https://support.tenantcloud.com/en/articles/11932679-how-do-i-communicate-with-my-landlord-within-a-maintenance-request.md): Communication through a Maintenance Request
- [What is rent reporting?](https://support.tenantcloud.com/en/articles/11932713-what-is-rent-reporting.md): Learn about Tenant Rent Reporting
- [How can I enable/disable rent reporting?](https://support.tenantcloud.com/en/articles/11932727-how-can-i-enable-disable-rent-reporting.md)
- [How long does it take for the rent to show up on my credit report?](https://support.tenantcloud.com/en/articles/11932750-how-long-does-it-take-for-the-rent-to-show-up-on-my-credit-report.md): When will Rent Reporting show up on credit report?
- [How do I dispute a rent payment inaccuracy shown on the credit report?](https://support.tenantcloud.com/en/articles/11932770-how-do-i-dispute-a-rent-payment-inaccuracy-shown-on-the-credit-report.md): Disputing Rent Reporting data.
- [What are utility providers?](https://support.tenantcloud.com/en/articles/12781285-what-are-utility-providers.md)
- [Why is my Internet setup still pending?](https://support.tenantcloud.com/en/articles/12781507-why-is-my-internet-setup-still-pending.md)
- [How do I purchase Internet?](https://support.tenantcloud.com/en/articles/12781511-how-do-i-purchase-internet.md)
- [How can I set up utilities?](https://support.tenantcloud.com/en/articles/12781519-how-can-i-set-up-utilities.md)
- [How do I connect with my landlord?](https://support.tenantcloud.com/en/articles/11932816-how-do-i-connect-with-my-landlord.md): Tenants connecting with their Landlord in the platform.
- [How do I send a message?](https://support.tenantcloud.com/en/articles/11933440-how-do-i-send-a-message.md): Sending a message in the platform.
- [How do I submit a rental application and pay an application fee?](https://support.tenantcloud.com/en/articles/11933506-how-do-i-submit-a-rental-application-and-pay-an-application-fee.md)
- [How do I run a screening report?](https://support.tenantcloud.com/en/articles/11933545-how-do-i-run-a-screening-report.md)
- [How do I edit my rental application?](https://support.tenantcloud.com/en/articles/11933584-how-do-i-edit-my-rental-application.md): Editing a Rental Application
- [What if I exceeded the maximum attempts of identity verification?](https://support.tenantcloud.com/en/articles/11933636-what-if-i-exceeded-the-maximum-attempts-of-identity-verification.md)
- [What screening reports does the software offer?](https://support.tenantcloud.com/en/articles/11933644-what-screening-reports-does-the-software-offer.md)
- [How do I find a new place?](https://support.tenantcloud.com/en/articles/11933660-how-do-i-find-a-new-place.md)
- [Income & employment verification](https://support.tenantcloud.com/en/articles/12744141-income-employment-verification.md)

## Service Pro

- [Let's get started!](https://support.tenantcloud.com/en/articles/11933685-let-s-get-started.md): Getting started as a Service Pro
- [Can I receive the 1099-NEC tax form?](https://support.tenantcloud.com/en/articles/11940178-can-i-receive-the-1099-nec-tax-form.md): Tax forms for Service Pros
- [How do I change the date and time format?](https://support.tenantcloud.com/en/articles/11940236-how-do-i-change-the-date-and-time-format.md): Service pro account settings- date and time
- [How do I upload an account profile photo?](https://support.tenantcloud.com/en/articles/11940252-how-do-i-upload-an-account-profile-photo.md): Updating Service Pro account photos
- [How do I remove my account profile photo?](https://support.tenantcloud.com/en/articles/11940278-how-do-i-remove-my-account-profile-photo.md): Updating service pro account settings removing photo
- [How do I crop my account profile photo?](https://support.tenantcloud.com/en/articles/11940293-how-do-i-crop-my-account-profile-photo.md): Service Pro account settings, cropping profile photo.
- [How do I change the account email address?](https://support.tenantcloud.com/en/articles/11940319-how-do-i-change-the-account-email-address.md): Updating the account email address for Service Pros
- [What do I do if I forget my password?](https://support.tenantcloud.com/en/articles/11940336-what-do-i-do-if-i-forget-my-password.md): How to reset a forgotten password for Service Pros
- [How do I export my account data?](https://support.tenantcloud.com/en/articles/11940349-how-do-i-export-my-account-data.md): Exporting account data as a service pro
- [How do I track my login sessions?](https://support.tenantcloud.com/en/articles/11940369-how-do-i-track-my-login-sessions.md): Tracking logins to your Service Pro Account
- [How do I change my account currency?](https://support.tenantcloud.com/en/articles/11940386-how-do-i-change-my-account-currency.md): Changing the currency setting on Service Pro's account
- [How do I log out of all devices at once?](https://support.tenantcloud.com/en/articles/11940407-how-do-i-log-out-of-all-devices-at-once.md): Logging out of all devices at once
- [How do I use Two-Factor Authentication?](https://support.tenantcloud.com/en/articles/11940505-how-do-i-use-two-factor-authentication.md): 2FA for service pros
- [Having trouble finding your authentication code?](https://support.tenantcloud.com/en/articles/11940543-having-trouble-finding-your-authentication-code.md): 2FA location Service Pro
- [How do I set my time zone?](https://support.tenantcloud.com/en/articles/11940560-how-do-i-set-my-time-zone.md): Updating time zone Service Pro account
- [How do I change my password?](https://support.tenantcloud.com/en/articles/11940570-how-do-i-change-my-password.md): Chaing password on Service Pro account
- [How do I delete my account?](https://support.tenantcloud.com/en/articles/11940586-how-do-i-delete-my-account.md): Deleting Service Pro Account.
- [How do I edit my account preferences?](https://support.tenantcloud.com/en/articles/11940619-how-do-i-edit-my-account-preferences.md): Updating account preferences as a Service Pro
- [How do I manage notifications?](https://support.tenantcloud.com/en/articles/11933747-how-do-i-manage-notifications.md): Managing Notifications for Service Pros
- [Why was my ID rejected?](https://support.tenantcloud.com/en/articles/11940642-why-was-my-id-rejected.md): Service Pro ID rejected.
- [How do I verify my account?](https://support.tenantcloud.com/en/articles/11940755-how-do-i-verify-my-account.md)
- [What is Stripe's identity verification technology?](https://support.tenantcloud.com/en/articles/11941240-what-is-stripe-s-identity-verification-technology.md): Understanding Stripe ID verification technology
- [How do I activate the affiliate program?](https://support.tenantcloud.com/en/articles/11943281-how-do-i-activate-the-affiliate-program.md)
- [Affiliate Program: How do I invite a friend?](https://support.tenantcloud.com/en/articles/11943298-affiliate-program-how-do-i-invite-a-friend.md): Service Pro affiliate program how to send referrals
- [How do I withdraw funds?](https://support.tenantcloud.com/en/articles/11943307-how-do-i-withdraw-funds.md): Withdrawing funds from the affiliate program
- [How do I resend an invitation to a friend?](https://support.tenantcloud.com/en/articles/11943317-how-do-i-resend-an-invitation-to-a-friend.md)
- [Why is the "withdraw" button inactive?](https://support.tenantcloud.com/en/articles/11943335-why-is-the-withdraw-button-inactive.md)
- [How do I view a list of transactions?](https://support.tenantcloud.com/en/articles/11943452-how-do-i-view-a-list-of-transactions.md)
- [How do I set up an individual online payments account?](https://support.tenantcloud.com/en/articles/11943460-how-do-i-set-up-an-individual-online-payments-account.md)
- [How do I set up a business online payments account?](https://support.tenantcloud.com/en/articles/11943493-how-do-i-set-up-a-business-online-payments-account.md): Service pros setting up a Business Online Payment Account
- [What is online payments?](https://support.tenantcloud.com/en/articles/11943533-what-is-online-payments.md): Understanding Online Payments as a Service Pro
- [How do I add a bank account?](https://support.tenantcloud.com/en/articles/11943538-how-do-i-add-a-bank-account.md)
- [How do I delete my bank account?](https://support.tenantcloud.com/en/articles/12856903-how-do-i-delete-my-bank-account.md)
- [What does the status of the request indicate?](https://support.tenantcloud.com/en/articles/11943600-what-does-the-status-of-the-request-indicate.md): Maintenance request status
- [How do I invoice a landlord?](https://support.tenantcloud.com/en/articles/11943582-how-do-i-invoice-a-landlord.md): Service pros sending an invoice to a Landlord
- [How do I communicate within a maintenance request?](https://support.tenantcloud.com/en/articles/11943591-how-do-i-communicate-within-a-maintenance-request.md): Service pro communication in a maintenance request
- [Why can't I see maintenance requests created by my client?](https://support.tenantcloud.com/en/articles/11943610-why-can-t-i-see-maintenance-requests-created-by-my-client.md)
- [How do I resolve the maintenance request?](https://support.tenantcloud.com/en/articles/11943645-how-do-i-resolve-the-maintenance-request.md)
- [How do I create a maintenance request?](https://support.tenantcloud.com/en/articles/11943657-how-do-i-create-a-maintenance-request.md)
- [How do I change the status of a maintenance request?](https://support.tenantcloud.com/en/articles/11943836-how-do-i-change-the-status-of-a-maintenance-request.md)
- [How do I view requests?](https://support.tenantcloud.com/en/articles/11943851-how-do-i-view-requests.md)
- [How do I send the request for review to a landlord?](https://support.tenantcloud.com/en/articles/11943856-how-do-i-send-the-request-for-review-to-a-landlord.md)
- [How can I receive money for the completed maintenance request?](https://support.tenantcloud.com/en/articles/11950859-how-can-i-receive-money-for-the-completed-maintenance-request.md)
- [How do I create a new contact?](https://support.tenantcloud.com/en/articles/11950930-how-do-i-create-a-new-contact.md)
- [How do I view all connections?](https://support.tenantcloud.com/en/articles/11950948-how-do-i-view-all-connections.md)
- [How do I accept a connection request from a landlord?](https://support.tenantcloud.com/en/articles/11950956-how-do-i-accept-a-connection-request-from-a-landlord.md)
- [How do I import my contacts data?](https://support.tenantcloud.com/en/articles/11950997-how-do-i-import-my-contacts-data.md)
- [How do I send a message?](https://support.tenantcloud.com/en/articles/11951041-how-do-i-send-a-message.md)
- [How do I edit the Timeline?](https://support.tenantcloud.com/en/articles/12891118-how-do-i-edit-the-timeline.md)
- [How do I add reminders to the calendar?](https://support.tenantcloud.com/en/articles/11951065-how-do-i-add-reminders-to-the-calendar.md)
- [How do I remove a reminder from the calendar?](https://support.tenantcloud.com/en/articles/11951071-how-do-i-remove-a-reminder-from-the-calendar.md)
- [How do I edit a reminder in the calendar?](https://support.tenantcloud.com/en/articles/11951080-how-do-i-edit-a-reminder-in-the-calendar.md)
- [How to sync Service Pro account with Google Calendar?](https://support.tenantcloud.com/en/articles/11951148-how-to-sync-service-pro-account-with-google-calendar.md)
- [How do I manage uploaded files?](https://support.tenantcloud.com/en/articles/11951224-how-do-i-manage-uploaded-files.md)

## Owner

- [Let's Get Started!](https://support.tenantcloud.com/en/articles/11951347-let-s-get-started.md)
- [Dashboard widgets introduction](https://support.tenantcloud.com/en/articles/11951385-dashboard-widgets-introduction.md)
- [Having trouble finding your authentication code?](https://support.tenantcloud.com/en/articles/11951429-having-trouble-finding-your-authentication-code.md)
- [How do I view my saved cards?](https://support.tenantcloud.com/en/articles/11951505-how-do-i-view-my-saved-cards.md)
- [How do I remove a saved card?](https://support.tenantcloud.com/en/articles/11951514-how-do-i-remove-a-saved-card.md)
- [How do I change date and time format?](https://support.tenantcloud.com/en/articles/11951525-how-do-i-change-date-and-time-format.md)
- [How do I track my login sessions?](https://support.tenantcloud.com/en/articles/11951529-how-do-i-track-my-login-sessions.md)
- [What do I do if I forgot my password?](https://support.tenantcloud.com/en/articles/11951549-what-do-i-do-if-i-forgot-my-password.md)
- [How do I change my email address?](https://support.tenantcloud.com/en/articles/11951565-how-do-i-change-my-email-address.md)
- [How do I log out of all devices at once?](https://support.tenantcloud.com/en/articles/11951576-how-do-i-log-out-of-all-devices-at-once.md)
- [How do I change my account currency?](https://support.tenantcloud.com/en/articles/11951592-how-do-i-change-my-account-currency.md)
- [How do I set time zone, date, and time format?](https://support.tenantcloud.com/en/articles/11951605-how-do-i-set-time-zone-date-and-time-format.md)
- [How do I disable two-factor authentication for my account?](https://support.tenantcloud.com/en/articles/11951619-how-do-i-disable-two-factor-authentication-for-my-account.md)
- [How do I enable two-factor authentication for my account?](https://support.tenantcloud.com/en/articles/11951753-how-do-i-enable-two-factor-authentication-for-my-account.md)
- [How do I remove my account profile photo?](https://support.tenantcloud.com/en/articles/11951780-how-do-i-remove-my-account-profile-photo.md)
- [How do I crop my account profile photo?](https://support.tenantcloud.com/en/articles/11951786-how-do-i-crop-my-account-profile-photo.md)
- [How do I upload my account profile photo?](https://support.tenantcloud.com/en/articles/11951801-how-do-i-upload-my-account-profile-photo.md)
- [How do I delete my account?](https://support.tenantcloud.com/en/articles/11951807-how-do-i-delete-my-account.md)
- [How do I change my password?](https://support.tenantcloud.com/en/articles/11951817-how-do-i-change-my-password.md)
- [How do I manage notifications?](https://support.tenantcloud.com/en/articles/11951316-how-do-i-manage-notifications.md)
- [Why was my ID rejected?](https://support.tenantcloud.com/en/articles/11951846-why-was-my-id-rejected.md)
- [How do I verify my account?](https://support.tenantcloud.com/en/articles/11951859-how-do-i-verify-my-account.md)
- [What is Stripe's identity verification technology?](https://support.tenantcloud.com/en/articles/11951899-what-is-stripe-s-identity-verification-technology.md)
- [What is online payments?](https://support.tenantcloud.com/en/articles/11952041-what-is-online-payments.md)
- [How do I set up an individual online payments account?](https://support.tenantcloud.com/en/articles/11952095-how-do-i-set-up-an-individual-online-payments-account.md)
- [How do I add a bank account?](https://support.tenantcloud.com/en/articles/11952479-how-do-i-add-a-bank-account.md)
- [How do I send money to my property manager?](https://support.tenantcloud.com/en/articles/11952634-how-do-i-send-money-to-my-property-manager.md)
- [How do I set up a business online payment account?](https://support.tenantcloud.com/en/articles/11952838-how-do-i-set-up-a-business-online-payment-account.md)
- [How do I view my accounting?](https://support.tenantcloud.com/en/articles/11953119-how-do-i-view-my-accounting.md)
- [How do I delete my bank account?](https://support.tenantcloud.com/en/articles/12856823-how-do-i-delete-my-bank-account.md)
- [How do I view maintenance requests?](https://support.tenantcloud.com/en/articles/11953210-how-do-i-view-maintenance-requests.md)
- [What does the status of the maintenance request indicate?](https://support.tenantcloud.com/en/articles/11953255-what-does-the-status-of-the-maintenance-request-indicate.md)
- [How do I connect with a property manager?](https://support.tenantcloud.com/en/articles/11953273-how-do-i-connect-with-a-property-manager.md)
- [How do I send a message?](https://support.tenantcloud.com/en/articles/11953279-how-do-i-send-a-message.md)
- [How do I sign an owner agreement?](https://support.tenantcloud.com/en/articles/11953291-how-do-i-sign-an-owner-agreement.md)
- [Can I receive 1099-MISC tax form?](https://support.tenantcloud.com/en/articles/11953303-can-i-receive-1099-misc-tax-form.md)
- [How do I view my properties?](https://support.tenantcloud.com/en/articles/11951363-how-do-i-view-my-properties.md)
- [How do I manage all of my uploaded files?](https://support.tenantcloud.com/en/articles/11953313-how-do-i-manage-all-of-my-uploaded-files.md)
- [How do I view how much file storage I have used?](https://support.tenantcloud.com/en/articles/11951376-how-do-i-view-how-much-file-storage-i-have-used.md)
- [What reports can I use as an owner?](https://support.tenantcloud.com/en/articles/12817516-what-reports-can-i-use-as-an-owner.md): Discover TenantCloud's property reports feature. Easily download reports in PDF or Excel formats directly from dashboard, ensuring efficient management and analysis.
- [How do I purchase the Rentability Report for a property?](https://support.tenantcloud.com/en/articles/11953284-how-do-i-purchase-the-rentability-report-for-a-property.md)

## General Questions

- [What can I do using the software?](https://support.tenantcloud.com/en/articles/12840398-what-can-i-do-using-the-software.md)
- [What browsers does the software support?](https://support.tenantcloud.com/en/articles/12840420-what-browsers-does-the-software-support.md)
- [Can the same e-mail address be used for different accounts?](https://support.tenantcloud.com/en/articles/12840428-can-the-same-e-mail-address-be-used-for-different-accounts.md)
- [How is your data protected within the system?](https://support.tenantcloud.com/en/articles/12840430-how-is-your-data-protected-within-the-system.md)
- [What online payment methods does the software support?](https://support.tenantcloud.com/en/articles/12840439-what-online-payment-methods-does-the-software-support.md)
- [Does the software work offline?](https://support.tenantcloud.com/en/articles/12840441-does-the-software-work-offline.md)
- [Who can use the software?](https://support.tenantcloud.com/en/articles/12840449-who-can-use-the-software.md)
- [Do we provide a free trial?](https://support.tenantcloud.com/en/articles/12840451-do-we-provide-a-free-trial.md)
- [Avoiding Scams](https://support.tenantcloud.com/en/articles/12840455-avoiding-scams.md)
- [Where are your data centers hosted?](https://support.tenantcloud.com/en/articles/12840457-where-are-your-data-centers-hosted.md)
- [Account portals guide](https://support.tenantcloud.com/en/articles/12781485-account-portals-guide.md)
- [How to recognize a phishing scam?](https://support.tenantcloud.com/en/articles/11897744-how-to-recognize-a-phishing-scam.md)
- [How can I troubleshoot login and access issues?](https://support.tenantcloud.com/en/articles/14470156-how-can-i-troubleshoot-login-and-access-issues.md)
- [What are our business hours and contact details?](https://support.tenantcloud.com/en/articles/15597196-what-are-our-business-hours-and-contact-details.md)