In order to filter your maintenance requests, go to the Maintenance page from the Property Services section of the left-side menu. Choose the "Requests" tab to learn more.
The "Status" filter allows you to view maintenance requests in the following statuses:
New
In progress
Resolved
Archived
Canceled
In review
All maintenance requests are displayed by default on the page.
The "Search" option allows you to search for maintenance requests by:
Maintenance request title
Maintenance request number(#)
Property name
The other filter options provides a more advanced way of searching maintenance requests. You can filter requests by:
Property & Units (property, unit)
Assignee (unassigned, do it myself, service professional, team member)
Client (no tenant, tenant 1, tenant 2, tenant 3, etc.)
Request schedule - sorts only active & future recurring - (one-time, recurring)
Category & Subcategory (category 1, category 2, subcategory 3, etc.)
Priority (low, normal, high, critical)
Equipment status (linked, not linked)
You can also save the filters, so they will be preselected each time you open the tab or clear the selection.
Request Board is an advanced tool for managing requests in the most convenient way. Here, the requests of all available statuses are located in separate columns, and you may easily change the status of a certain request by dragging and dropping it to the needed column. From the Request Board, you may also easily apply filters and find the needed request in a more advanced way.
Note! Check the pricing for the limits associated with your selected subscription plan.
Switch to the "Recurring" tab to learn more:
The Recurring section allows users to schedule maintenance requests, add details, and track the related maintenance requests to make sure everything will be managed right on time.
The "Display" filter allows you to search by:
Active
Future
Ended
The other filter options provide a more advanced way of searching for recurring maintenance requests. You can filter them by:
Property & Units (property, unit)
Schedule (weekly, every two weeks, monthly, quarterly, semi-annually, annually)
Category & Subcategory (category 1, category 2, subcategory 3, etc.)
Equipment status (linked, not linked)
