Skip to main content

How do I waive a late fee invoice?

Updated over a week ago

To waive a late fee invoice, go to the Transactions page from the Financials left side menu and click anywhere on a free space of the late fee invoice:

Select the "Waive" option from the Actions menu, enter the reason, and confirm your choice:

Alternatively, you can use the quick three dots menu to waive the invoice:

Note! You can waive only an open unpaid late fee invoice.

You can also waive multiple late fee invoices at once, right from the Transactions page. Simply put check marks next to the needed invoices, and on the pop-up at the bottom of the page, click on the “Waive/Void” option. Then press the “Confirm” button to save the changes.

Waived invoices are marked as "Waived" on the transaction list. Use the transaction status filter to see all your waived late fee invoices:

Note! Waived transactions will not be shown in the reports.

Did this answer your question?