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Why do I get a Security Certificate error?

Updated over 3 months ago

Trouble accessing the site with "www"?

If you add “www” to the beginning of the URL, it can cause a security certificate error, and the page won’t load.

That’s because the SSL (security) check happens before the browser can redirect you to the correct address.

👉 To avoid this, make sure you enter the URL without "www".

This issue can’t be fixed with a redirect - using the correct URL is the only solution.

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